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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10579)

Amazing

5
So easy to use and quick to set up Reviewed on: 4th April 2023

Awesome services

5
Enjoying at full . Always prefer to use Metro bank. I wish to use it forever. Reviewed on: 4th April 2023

Great service

5
I went to the bank to open an account I expected to be there for sometime but to my surprise the service was excellent brief information was taken from me at the desk and then passed on to someone who was informative and opened my account I was out of the bank in 30 minutes Regards M Mann Reviewed on: 4th April 2023

never disappointed when or wherever I visit

5
always very polite and helpful regardless of which branch you visit. Reviewed on: 4th April 2023

Friendly and open convenient hours

5
A breath of fresh air. Friendly staff, dog friendly too, and open longer hours, so easy to get in to a branch. Reviewed on: 4th April 2023

Brilliant and efficient with friendly staffs

5
Every time I have gone into metro bank not only do they give service with a friendly welcome and smile, they always sort any needs or queries I have with efficient effort Reviewed on: 4th April 2023

Metro are an available bank and support customers right there without too much hustle. The old way is the best way

5
Always the BEST, METRO is the number one bank on my high street, family-oriented and child friendly. Reviewed on: 4th April 2023

Easily acessible

5
Metro bank is easily acessible . Customer service is great and staff are friendly Reviewed on: 4th April 2023

Pleased Customer

5
We have been helped asap whenever we visit or visited our Branch at Edgware . We find staffs are cordial and do their best to sort out any issues we might have . The 24/7 access to do banking with long opening hours & ATM is helpful for all specially the younger generation Reviewed on: 4th April 2023

good local bank

5
Good bank, branches are fairly local to me and have always found the staff very friendly, yet professional. Reviewed on: 4th April 2023

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