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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Easily acessible

Metro bank is easily acessible . Customer service is great and staff are friendly Reviewed on: 4th April 2023

Pleased Customer

We have been helped asap whenever we visit or visited our Branch at Edgware . We find staffs are cordial and do their best to sort out any issues we might have . The 24/7 access to do banking with long opening hours & ATM is helpful for all specially the younger generation Reviewed on: 4th April 2023

good local bank

Good bank, branches are fairly local to me and have always found the staff very friendly, yet professional. Reviewed on: 4th April 2023

Fantastic bank!

Great customer service, safe bank and very trustworthy!! Reviewed on: 4th April 2023

Excellent

Very good bank always there to help you whenever you need and quickly too Reviewed on: 4th April 2023

Hassle Free With Clued Up Staff and Convenient Times

I had been with another bank for many years but I moved to Metro as they are much friendlier, the opening times are great and when I lost my card they replaced it in a few minutes in the bank. Their customer service is excellent. Reviewed on: 4th April 2023

Wonderful

Excellent company, perfect products for me Reviewed on: 4th April 2023

TOP BANK, REAL PEOPLE HANDLING CUSTOMERS ISSUES FACE TO FACE

THE METRO BANKS PERSON TO PERSON SERVICE DELIVERY ARE ON A CLASS OF ITS ON Reviewed on: 4th April 2023

Best bank ever

I like this bank open till late and always happy to help. Reviewed on: 4th April 2023

Easy to operate

Very easy to operate and they attend to you swiftly in case of emergency. They are also good with help to save up money and very protective of your money. Reviewed on: 4th April 2023

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