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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Fantastic bank!

Great customer service, safe bank and very trustworthy!! Reviewed on: 4th April 2023

Excellent

Very good bank always there to help you whenever you need and quickly too Reviewed on: 4th April 2023

Hassle Free With Clued Up Staff and Convenient Times

I had been with another bank for many years but I moved to Metro as they are much friendlier, the opening times are great and when I lost my card they replaced it in a few minutes in the bank. Their customer service is excellent. Reviewed on: 4th April 2023

Wonderful

Excellent company, perfect products for me Reviewed on: 4th April 2023

TOP BANK, REAL PEOPLE HANDLING CUSTOMERS ISSUES FACE TO FACE

THE METRO BANKS PERSON TO PERSON SERVICE DELIVERY ARE ON A CLASS OF ITS ON Reviewed on: 4th April 2023

Best bank ever

I like this bank open till late and always happy to help. Reviewed on: 4th April 2023

Easy to operate

Very easy to operate and they attend to you swiftly in case of emergency. They are also good with help to save up money and very protective of your money. Reviewed on: 4th April 2023

Great bank

Super easy to use and very help customer service both in the bank and on the customer service phone line. Would always recommend Reviewed on: 4th April 2023

rev

Ok bank if you have bad cred or little I.D and its open 7 days a week Reviewed on: 4th April 2023

Brilliant

For many years I was unable to get Current Account. Even the bank I was with for over 30 years would not give me a Current Account. I tried other banks and I was refused. I tried the Metro bank and I was automatically accepted. I transferred my account which I had with the Halifax right over to Metro bank. The customer service is excellent. The only drive through cash point I know. And it is so safe and convenient to use. My daughter uses it especially when she has her baby in the car. She doesn't have to come out the car. Excellent idea. Reviewed on: 4th April 2023

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