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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank at call at any time

I’ve had other banks that did not provide me with the service help and support this is the best bank and should get this award excellent I would recommend this bank to anyone Thankyou Reviewed on: 4th April 2023

Great service

I like the fact you can yo branch any time and there is always someone to help. Reviewed on: 4th April 2023

Metro is incredible

I’ve been with meteor since I could first open a bank account from a young savers to a current account and there an incredible bank and help if you have struggles Reviewed on: 4th April 2023

Great bank

This is the first bank I’ve been to. I know many people who use this bank. It was very simple to set up and I found the staff very helpful and friendly. Reviewed on: 4th April 2023

Always sort problems quickly and easily

Open for more hours than other banks makes it so much easier Reviewed on: 4th April 2023

Easy to access

Problems made easy to solve.,the staffs are well trained to attend to customers. The approach attention from the staff are welcome Reviewed on: 4th April 2023

Best service

Amazing customer care! Easy and fast problem solving! Reviewed on: 4th April 2023

The best bank

Always helpful, open often to accommodate working hours. Not complicated and easy to use, definitely the besf Reviewed on: 4th April 2023

Would highly recommend

The bank works around us. Friendly staff. Would definitely recommend Reviewed on: 4th April 2023

Outstanding service

Always impressed by the customer service both in the branch and online 10 out of 10. Reviewed on: 4th April 2023

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