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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

perfect bank

quick and efficient service. very quick to open an account. very friendly customer service. very polite and courteous. 100% recommend to anyone. Reviewed on: 4th April 2023

Amazing bank for foreign users

I moved to the UK for my studies when I was 18. I never had a bank account before, but the staff at Metrobank made it so easy for me. Their explanation was very clear, they were lovely and very patient with me. The online banking system is great, it is so easy to send money back and forth to new and regular payees. I'm very clumsy and have lost my card quite a few times, and it is incredible to be able to just go to the store and get a new one in minutes! Reviewed on: 4th April 2023

Ready to accommodate its customers

Great experience...always willing to go the extra mile...it's simple and easy to access Reviewed on: 4th April 2023

Best bank at call at any time

I’ve had other banks that did not provide me with the service help and support this is the best bank and should get this award excellent I would recommend this bank to anyone Thankyou Reviewed on: 4th April 2023

Great service

I like the fact you can yo branch any time and there is always someone to help. Reviewed on: 4th April 2023

Metro is incredible

I’ve been with meteor since I could first open a bank account from a young savers to a current account and there an incredible bank and help if you have struggles Reviewed on: 4th April 2023

Great bank

This is the first bank I’ve been to. I know many people who use this bank. It was very simple to set up and I found the staff very helpful and friendly. Reviewed on: 4th April 2023

Always sort problems quickly and easily

Open for more hours than other banks makes it so much easier Reviewed on: 4th April 2023

Easy to access

Problems made easy to solve.,the staffs are well trained to attend to customers. The approach attention from the staff are welcome Reviewed on: 4th April 2023

Best service

Amazing customer care! Easy and fast problem solving! Reviewed on: 4th April 2023

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