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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10564 reviews)

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4.87

Based on 10,564 reviews, last reviewed 1st Mar 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

No waiting for replacement debit card I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current Account reviews (10564)

Great customer service experience

It was really quick and i had my card printed on the same day as well as the opening of current and saving account on that same day. I didn't required and appointment as I just walk in and everything happened Reviewed on: 4th April 2023

Very quick and easy banking

I was in and out, got a new bank account set up. They clearly explained what I needed to do and it was simple and very easy to do Also very polite staff Reviewed on: 4th April 2023

Elegant

very helpful customer service who is always enthusiastic about helping. Very approachable environment. Very Nice. Reviewed on: 4th April 2023

The most friendly and quick service bank

Had trouble with my online bank and one of the staff sat through with me and helped me out made me feel less anxious Reviewed on: 4th April 2023

Simply AMAZING!

As someone who travels to Europe a lot the Metrobank current account card can be used free of charge within the countries of the european union. Reviewed on: 4th April 2023

Best customer service

Have 100 % been treated curteously during all my interactions, staff paid attention and listened, always keen to help pleased. Reviewed on: 4th April 2023

Best bank around!

Always available, prints cards in store + the free coin converter… what more can you ask for! Reviewed on: 4th April 2023

Simply the best

Simple yet elegant. No fuss, nothing complicated. Straight forward easy banking that does what it needs to do. And low cost too. Well done people at Metro bank Reviewed on: 4th April 2023

Recommended to a few friends

Always lovely staff in store and on the phone - who speak clear english! Reviewed on: 4th April 2023

Amazingly easy!

Amazing service very easy and Reliable Reviewed on: 4th April 2023

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Alternative products

Current Account
from The Co-operative Bank 4.02 from 387 reviews
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