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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The best bank

Always helpful, open often to accommodate working hours. Not complicated and easy to use, definitely the besf Reviewed on: 4th April 2023

Would highly recommend

The bank works around us. Friendly staff. Would definitely recommend Reviewed on: 4th April 2023

Outstanding service

Always impressed by the customer service both in the branch and online 10 out of 10. Reviewed on: 4th April 2023

Great for Personal Banking

They open 7 days a week & open late. They are very helpful on the phone or in branch. they offer a number of service to keep your money safe. Reviewed on: 4th April 2023

Awesome bank

The ease of opening the account, plus the opening days and hours along with the fact they can print a new card within 15 minutes if you have lost or had your card cloned or stolen make this bank so much better than the others. The staff are always friendly in any of the branches I have been to which also makes for a nice experience. Reviewed on: 4th April 2023

Only caused problems, not even trying to help

I was trying to opening a current account and there were a couple of issues that prevented me from opening it. Metro did non even try to help me solve the issues. After a month of going back and forth to the branches I still do not have a current account, so I gave up on Metro Bank begin a decent bank and went to open a Barclays current account which only took 3 days to open. Ridiculous. Reviewed on: 4th April 2023

open every day when you need it

open when you need it does what you need Reviewed on: 4th April 2023

Great customer service

Great company service and the opening hours are so helpful. Reviewed on: 4th April 2023

Great customer service experience

It was really quick and i had my card printed on the same day as well as the opening of current and saving account on that same day. I didn't required and appointment as I just walk in and everything happened Reviewed on: 4th April 2023

Very quick and easy banking

I was in and out, got a new bank account set up. They clearly explained what I needed to do and it was simple and very easy to do Also very polite staff Reviewed on: 4th April 2023

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