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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Awesome bank

The ease of opening the account, plus the opening days and hours along with the fact they can print a new card within 15 minutes if you have lost or had your card cloned or stolen make this bank so much better than the others. The staff are always friendly in any of the branches I have been to which also makes for a nice experience. Reviewed on: 4th April 2023

Only caused problems, not even trying to help

I was trying to opening a current account and there were a couple of issues that prevented me from opening it. Metro did non even try to help me solve the issues. After a month of going back and forth to the branches I still do not have a current account, so I gave up on Metro Bank begin a decent bank and went to open a Barclays current account which only took 3 days to open. Ridiculous. Reviewed on: 4th April 2023

open every day when you need it

open when you need it does what you need Reviewed on: 4th April 2023

Great customer service

Great company service and the opening hours are so helpful. Reviewed on: 4th April 2023

Great customer service experience

It was really quick and i had my card printed on the same day as well as the opening of current and saving account on that same day. I didn't required and appointment as I just walk in and everything happened Reviewed on: 4th April 2023

Very quick and easy banking

I was in and out, got a new bank account set up. They clearly explained what I needed to do and it was simple and very easy to do Also very polite staff Reviewed on: 4th April 2023

Elegant

very helpful customer service who is always enthusiastic about helping. Very approachable environment. Very Nice. Reviewed on: 4th April 2023

The most friendly and quick service bank

Had trouble with my online bank and one of the staff sat through with me and helped me out made me feel less anxious Reviewed on: 4th April 2023

Simply AMAZING!

As someone who travels to Europe a lot the Metrobank current account card can be used free of charge within the countries of the european union. Reviewed on: 4th April 2023

Best customer service

Have 100 % been treated curteously during all my interactions, staff paid attention and listened, always keen to help pleased. Reviewed on: 4th April 2023

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