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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best customer service

Have 100 % been treated curteously during all my interactions, staff paid attention and listened, always keen to help pleased. Reviewed on: 4th April 2023

Best bank around!

Always available, prints cards in store + the free coin converter… what more can you ask for! Reviewed on: 4th April 2023

Simply the best

Simple yet elegant. No fuss, nothing complicated. Straight forward easy banking that does what it needs to do. And low cost too. Well done people at Metro bank Reviewed on: 4th April 2023

Recommended to a few friends

Always lovely staff in store and on the phone - who speak clear english! Reviewed on: 4th April 2023

Amazingly easy!

Amazing service very easy and Reliable Reviewed on: 4th April 2023

Best bank

When i need help always help me support me i like I never get any problem with my bank is the best i can recommend Reviewed on: 4th April 2023

customer focused

I have banked with Metro for 9 years and have always felt their service is fantastic. open at days and times to suit working people, helpful with simple things like replacement cards printed in store. overall, a great bank for putting customer needs first. Reviewed on: 4th April 2023

Helpful banking with polite staff

Metro bank are very helpful with friendly staff, Reviewed on: 4th April 2023

Assistance and simplicity

Metro has always given me the best walk in store experience. And I have always had my seduce be coneys and sister in a short time. Reviewed on: 4th April 2023

Great Customer Service

I had problems with internet banking, they helped me out very quickly, very knowledgeable & friendly Reviewed on: 4th April 2023

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