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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Helpful banking with polite staff

Metro bank are very helpful with friendly staff, Reviewed on: 4th April 2023

Assistance and simplicity

Metro has always given me the best walk in store experience. And I have always had my seduce be coneys and sister in a short time. Reviewed on: 4th April 2023

Great Customer Service

I had problems with internet banking, they helped me out very quickly, very knowledgeable & friendly Reviewed on: 4th April 2023

Very good easy app and features

I have been with metro for a while . I have always found customer services easy to get hold of .never had an issue Reviewed on: 4th April 2023

On doorstep easy access

Quick reliable service nice staff opening hours great on the whole a very people oriented business Reviewed on: 4th April 2023

An all round Great Experience

Whilst all the other major banks start to take their presence away from the Hight Street, Metro have brought High Street Banking into the 21st Century. Ive had very few issues with Metro, but the ability to get through either in branch or customer services is very easy...and accommodating. I've moved my Business banking there as well. Reviewed on: 4th April 2023

Best bank

Every time I’ve been to metro bank all staff are very helpful and welcoming, the opening hours are a huge reason as to why I chose metro bank. Finding out they can also print me a new debit card in store has helped me out a lot over the years. Reviewed on: 4th April 2023

welcoming bank

when you walk in the bank it's clean,well lead out staff are welcoming, nice, polite and very helpful Reviewed on: 4th April 2023

Metro bank and europe

I love Metro bank because you can travel to europe and you don't need to be worried about cash or exchange the money. They have the best exchange rate Reviewed on: 4th April 2023

I love Metro Bank

Joining this revolution has never felt like a mistake. So many perks with this bank account that I wouldn’t receive with other, much bigger banks. Gracias Metro for all that you do, including the dog friendly biscuits Reviewed on: 4th April 2023

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