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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10564 reviews)

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4.87

Based on 10,564 reviews, last reviewed 1st Mar 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

No waiting for replacement debit card I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current Account reviews (10564)

still has faces

Great internet bank! No problems ever but still appreciate the idea of seeing a person when necessary.....the Manageress was extremely helpful. Reviewed on: 4th April 2023

Quick service

Bank give more value to time . Done every thing in a given time Reviewed on: 4th April 2023

Overall service

Great communication and service, easily manageable. Reviewed on: 4th April 2023

Good service in branch and good app

Branch service quick and erricent with extras like change machines and longer hours. App simple and reliable. Can use debit card abroad no extra charges. Reviewed on: 4th April 2023

Banking is easy

Every time I go into the bank the staff are always friendly and helpful Reviewed on: 4th April 2023

Always available

I can go to branch after my shift Reviewed on: 4th April 2023

Better than the high street but not as convenient as it used to be

I banked with metro as it was opened conveniently late evening and 7/7 however since covid the hours have been really restricted and it is not as convenient.. Reviewed on: 4th April 2023

Best bank in term of convenience, timings, speed, products

Best high street bank , speed of services, locations, timings, products, staff Reviewed on: 4th April 2023

excellent customer service

what a bank should be. with people to talk too who actually want to look after you. Reviewed on: 4th April 2023

Customer focused

It's so nice to have a bank that is all about being available. The longer opening times and welcoming staff make this a 5* bank for me. They even have biscuits for the dog when we visit. Definitely much more accommodating and free cash withdrawals abroad is brilliant. Definitely my first choice. Reviewed on: 4th April 2023

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