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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great bank

Very helpful, easy to use. Physical locations always pleasant to visit Reviewed on: 4th April 2023

Customer care

Refreshing bank all about customer service. Available when you need it. Reviewed on: 4th April 2023

The best bank ever had!

Never had a problem with this bank. Always ready to help, always kind. Love it! Reviewed on: 4th April 2023

Brilliant simple hassle free easy to use

Brilliant bank helpful simple with helpful app and support if needed Reviewed on: 4th April 2023

AMAZING BANKING FIRM

I have been using metro bank along with my family for the past 2 years and the security and the reliability is amazing. I would 100 percent recommend to family and friends. Reviewed on: 4th April 2023

Easy to use

I moved because my business accounts worked well and although not quite as good the business bank the private systems are pretty near to the best available in my view Reviewed on: 4th April 2023

Charity account

Use Metro bank for charity account - excellent customer service, no charges and love the long opening hours. Reviewed on: 4th April 2023

Been with Metro Bank for 7 years, will continue with them

Customer care is great at Metro; staff is helpful and friendly. Their banking app is the easiest I've used. Reviewed on: 4th April 2023

still has faces

Great internet bank! No problems ever but still appreciate the idea of seeing a person when necessary.....the Manageress was extremely helpful. Reviewed on: 4th April 2023

Quick service

Bank give more value to time . Done every thing in a given time Reviewed on: 4th April 2023

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