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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

AMAZING BANKING FIRM

I have been using metro bank along with my family for the past 2 years and the security and the reliability is amazing. I would 100 percent recommend to family and friends. Reviewed on: 4th April 2023

Easy to use

I moved because my business accounts worked well and although not quite as good the business bank the private systems are pretty near to the best available in my view Reviewed on: 4th April 2023

Charity account

Use Metro bank for charity account - excellent customer service, no charges and love the long opening hours. Reviewed on: 4th April 2023

Been with Metro Bank for 7 years, will continue with them

Customer care is great at Metro; staff is helpful and friendly. Their banking app is the easiest I've used. Reviewed on: 4th April 2023

still has faces

Great internet bank! No problems ever but still appreciate the idea of seeing a person when necessary.....the Manageress was extremely helpful. Reviewed on: 4th April 2023

Quick service

Bank give more value to time . Done every thing in a given time Reviewed on: 4th April 2023

Overall service

Great communication and service, easily manageable. Reviewed on: 4th April 2023

Good service in branch and good app

Branch service quick and erricent with extras like change machines and longer hours. App simple and reliable. Can use debit card abroad no extra charges. Reviewed on: 4th April 2023

Banking is easy

Every time I go into the bank the staff are always friendly and helpful Reviewed on: 4th April 2023

Always available

I can go to branch after my shift Reviewed on: 4th April 2023

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