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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Been with Metro Bank for 7 years, will continue with them

Customer care is great at Metro; staff is helpful and friendly. Their banking app is the easiest I've used. Reviewed on: 4th April 2023

still has faces

Great internet bank! No problems ever but still appreciate the idea of seeing a person when necessary.....the Manageress was extremely helpful. Reviewed on: 4th April 2023

Quick service

Bank give more value to time . Done every thing in a given time Reviewed on: 4th April 2023

Overall service

Great communication and service, easily manageable. Reviewed on: 4th April 2023

Good service in branch and good app

Branch service quick and erricent with extras like change machines and longer hours. App simple and reliable. Can use debit card abroad no extra charges. Reviewed on: 4th April 2023

Banking is easy

Every time I go into the bank the staff are always friendly and helpful Reviewed on: 4th April 2023

Always available

I can go to branch after my shift Reviewed on: 4th April 2023

Better than the high street but not as convenient as it used to be

I banked with metro as it was opened conveniently late evening and 7/7 however since covid the hours have been really restricted and it is not as convenient.. Reviewed on: 4th April 2023

Best bank in term of convenience, timings, speed, products

Best high street bank , speed of services, locations, timings, products, staff Reviewed on: 4th April 2023

excellent customer service

what a bank should be. with people to talk too who actually want to look after you. Reviewed on: 4th April 2023

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