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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Better than the high street but not as convenient as it used to be

I banked with metro as it was opened conveniently late evening and 7/7 however since covid the hours have been really restricted and it is not as convenient.. Reviewed on: 4th April 2023

Best bank in term of convenience, timings, speed, products

Best high street bank , speed of services, locations, timings, products, staff Reviewed on: 4th April 2023

excellent customer service

what a bank should be. with people to talk too who actually want to look after you. Reviewed on: 4th April 2023

Customer focused

It's so nice to have a bank that is all about being available. The longer opening times and welcoming staff make this a 5* bank for me. They even have biscuits for the dog when we visit. Definitely much more accommodating and free cash withdrawals abroad is brilliant. Definitely my first choice. Reviewed on: 4th April 2023

Best Bank

7 Days Opening and opening Late. Reviewed on: 4th April 2023

Really nice staff when you phone up

This bank is really good, everything in one place when it comes to money, (loans,savings,current account etc) when I rang up the woman speaking in the phone was really kind and helped me with my problem. Would recommend. Reviewed on: 4th April 2023

Open when other others not

I really appreciate the open Hours of Metro Bank, suit's me wherever I working, no need to rush to bank, to pay in and open Saturday and Sunday Reviewed on: 4th April 2023

Always available and friendly staff

I have been with metro bank for many years and have always found the opening hours a huge bonus, making them my most accessible bank. Their staff have always been friendly and happy to help! Reviewed on: 4th April 2023

Always works, never any hassle

It just works. If it annoyed me I'd change it but I have never had any issues with the card, app or store services. Reviewed on: 4th April 2023

Opening times to suit you, 7 days a week.

When you’re working, longer opening hours are so helpful. Staff are helpful and go the extra mile . Would recommend Reviewed on: 4th April 2023

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