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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Overall service

Great communication and service, easily manageable. Reviewed on: 4th April 2023

Good service in branch and good app

Branch service quick and erricent with extras like change machines and longer hours. App simple and reliable. Can use debit card abroad no extra charges. Reviewed on: 4th April 2023

Banking is easy

Every time I go into the bank the staff are always friendly and helpful Reviewed on: 4th April 2023

Always available

I can go to branch after my shift Reviewed on: 4th April 2023

Better than the high street but not as convenient as it used to be

I banked with metro as it was opened conveniently late evening and 7/7 however since covid the hours have been really restricted and it is not as convenient.. Reviewed on: 4th April 2023

Best bank in term of convenience, timings, speed, products

Best high street bank , speed of services, locations, timings, products, staff Reviewed on: 4th April 2023

excellent customer service

what a bank should be. with people to talk too who actually want to look after you. Reviewed on: 4th April 2023

Customer focused

It's so nice to have a bank that is all about being available. The longer opening times and welcoming staff make this a 5* bank for me. They even have biscuits for the dog when we visit. Definitely much more accommodating and free cash withdrawals abroad is brilliant. Definitely my first choice. Reviewed on: 4th April 2023

Best Bank

7 Days Opening and opening Late. Reviewed on: 4th April 2023

Really nice staff when you phone up

This bank is really good, everything in one place when it comes to money, (loans,savings,current account etc) when I rang up the woman speaking in the phone was really kind and helped me with my problem. Would recommend. Reviewed on: 4th April 2023

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