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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Open when other others not

I really appreciate the open Hours of Metro Bank, suit's me wherever I working, no need to rush to bank, to pay in and open Saturday and Sunday Reviewed on: 4th April 2023

Always available and friendly staff

I have been with metro bank for many years and have always found the opening hours a huge bonus, making them my most accessible bank. Their staff have always been friendly and happy to help! Reviewed on: 4th April 2023

Always works, never any hassle

It just works. If it annoyed me I'd change it but I have never had any issues with the card, app or store services. Reviewed on: 4th April 2023

Opening times to suit you, 7 days a week.

When you’re working, longer opening hours are so helpful. Staff are helpful and go the extra mile . Would recommend Reviewed on: 4th April 2023

Good services overall

I like the bank that it opens 7 days and the customer services are excellent. The waiting time is short and staff are willing to help. Keep up the good work and thanks for that! Reviewed on: 4th April 2023

Great service

I have been looked after with 100 percent care and all the explanation was Cristal clear Reviewed on: 4th April 2023

Most convenient bank

My banking is now very smart and easy than before. I recommend to everyone that best bank is Metro Bank. Reviewed on: 4th April 2023

The best service

Whenever I have visited the bank with my concerns , they have helped and sorted it at a same time. Most of the time i never get any problem to do my banking related things. Thank you Metro Bank for all your efforts. Reviewed on: 4th April 2023

Metro bank support feels like family.

Metro bank people attend to our needs like actual family. Going to bank feels so easy and quick. Even with kids it’s a breeze Bcz they attend to my kids as well by giving them colouring task and keeping them entertained while I fill out the forms. Our business personal all banking is with them. We have more than 8 accounts in our immediate family. Best of luck metro bank Reviewed on: 4th April 2023

Great bank

My favourite bank by far. Very welcoming and helpful when Visiting the bank. Couldn’t ask for any more from these guys Reviewed on: 4th April 2023

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