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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good services overall

I like the bank that it opens 7 days and the customer services are excellent. The waiting time is short and staff are willing to help. Keep up the good work and thanks for that! Reviewed on: 4th April 2023

Great service

I have been looked after with 100 percent care and all the explanation was Cristal clear Reviewed on: 4th April 2023

Most convenient bank

My banking is now very smart and easy than before. I recommend to everyone that best bank is Metro Bank. Reviewed on: 4th April 2023

The best service

Whenever I have visited the bank with my concerns , they have helped and sorted it at a same time. Most of the time i never get any problem to do my banking related things. Thank you Metro Bank for all your efforts. Reviewed on: 4th April 2023

Metro bank support feels like family.

Metro bank people attend to our needs like actual family. Going to bank feels so easy and quick. Even with kids it’s a breeze Bcz they attend to my kids as well by giving them colouring task and keeping them entertained while I fill out the forms. Our business personal all banking is with them. We have more than 8 accounts in our immediate family. Best of luck metro bank Reviewed on: 4th April 2023

Great bank

My favourite bank by far. Very welcoming and helpful when Visiting the bank. Couldn’t ask for any more from these guys Reviewed on: 4th April 2023

Customer service

Very easy to access the account, and instant bank card. locker facilities. Reviewed on: 4th April 2023

My opinion

My opinion. The best bank! Reviewed on: 4th April 2023

Mighty Metro

Every time I have a problem. I have popped in and they have always been very helpful. Plus they are open Sundays which is an extra bonus. As other banks etc shut early in the week and Saturday and when you are working, it's hard to get to speak to someone Reviewed on: 4th April 2023

Great customer service very easy app

Had amazing experience with bank great customer service and bank app is so easy to use no complication at all Reviewed on: 4th April 2023

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