Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Current account reviews (10581)

The best service

5
Whenever I have visited the bank with my concerns , they have helped and sorted it at a same time. Most of the time i never get any problem to do my banking related things. Thank you Metro Bank for all your efforts. Reviewed on: 4th April 2023
Jaykumar Patel's avatar
Jaykumar Patel

Metro bank support feels like family.

5
Metro bank people attend to our needs like actual family. Going to bank feels so easy and quick. Even with kids it’s a breeze Bcz they attend to my kids as well by giving them colouring task and keeping them entertained while I fill out the forms. Our business personal all banking is with them. We have more than 8 accounts in our immediate family. Best of luck metro bank Reviewed on: 4th April 2023
Inderpreet Mann's avatar
Inderpreet Mann

Great bank

5
My favourite bank by far. Very welcoming and helpful when Visiting the bank. Couldn’t ask for any more from these guys Reviewed on: 4th April 2023
Ed's avatar
Ed

Customer service

5
Very easy to access the account, and instant bank card. locker facilities. Reviewed on: 4th April 2023
Jasokaran Manickam's avatar
Jasokaran Manickam

My opinion

5
My opinion. The best bank! Reviewed on: 4th April 2023
Roxana Zaharia's avatar
Roxana Zaharia

Mighty Metro

5
Every time I have a problem. I have popped in and they have always been very helpful. Plus they are open Sundays which is an extra bonus. As other banks etc shut early in the week and Saturday and when you are working, it's hard to get to speak to someone Reviewed on: 4th April 2023
Julie Hautot's avatar
Julie Hautot

Great customer service very easy app

5
Had amazing experience with bank great customer service and bank app is so easy to use no complication at all Reviewed on: 4th April 2023
Aysha's avatar
Aysha

THEY REALLY ARE THE BEST

5
Lost cards replaced in store, no waiting Easy to use app Friendly service When you call with an enquiry, always sorted. They have intervened a scammer for me in the past. Any unusual transactions they call you to confirm Can't really say any more, they really are the best bank around Reviewed on: 4th April 2023
Ms. E Hysa's avatar
Ms. E Hysa

Excellent service

5
Friendly staff. Personal service. Good opening hours. Dog friendly. Drive through service. What's not to like. Thoroughly recommended. Reviewed on: 4th April 2023
Christine Chick's avatar
Christine Chick

People Focused

5
I feel respected as a customer of Metro Bank. I am greeted personally, sometimes taken to a desk for a one to one. I have been offered coffee; they have a customer toilet and biscuits for my dog. When I first opened my account my details were verified in branch at the time and I left with a bank account and a bank account card. Exceptional customer service that made me feel valued in my choice to bank with them. I had been recommended by a friend and the experience they described was totally true to the experience I had. Reviewed on: 4th April 2023
Teresa Barnes's avatar
Teresa Barnes

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill