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Metro Bank: Current Account reviews

View other Metro Bank products
4.87
Based on 10,564 reviews, last reviewed 1st Mar 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

No waiting for replacement debit card I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025
Margaret Volland's avatar
Margaret Volland

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM
Read all reviews See your review

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10564)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

5
After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023
Peter Harding's avatar
Peter Harding

Best bank

4
When i need help always help me support me i like I never get any problem with my bank is the best i can recommend Reviewed on: 4th April 2023
Kasongo Ngoy 's avatar
Kasongo Ngoy

customer focused

5
I have banked with Metro for 9 years and have always felt their service is fantastic. open at days and times to suit working people, helpful with simple things like replacement cards printed in store. overall, a great bank for putting customer needs first. Reviewed on: 4th April 2023
Joe's avatar
Joe

Helpful banking with polite staff

5
Metro bank are very helpful with friendly staff, Reviewed on: 4th April 2023
Lisa Bates's avatar
Lisa Bates

Assistance and simplicity

4
Metro has always given me the best walk in store experience. And I have always had my seduce be coneys and sister in a short time. Reviewed on: 4th April 2023
Ra eL's avatar
Ra eL

Great Customer Service

5
I had problems with internet banking, they helped me out very quickly, very knowledgeable & friendly Reviewed on: 4th April 2023
Alan David Barrow's avatar
Alan David Barrow

Very good easy app and features

5
I have been with metro for a while . I have always found customer services easy to get hold of .never had an issue Reviewed on: 4th April 2023
Rebecca hussey's avatar
Rebecca hussey

On doorstep easy access

5
Quick reliable service nice staff opening hours great on the whole a very people oriented business Reviewed on: 4th April 2023
Donna Mordue's avatar
Donna Mordue

An all round Great Experience

5
Whilst all the other major banks start to take their presence away from the Hight Street, Metro have brought High Street Banking into the 21st Century. Ive had very few issues with Metro, but the ability to get through either in branch or customer services is very easy...and accommodating. I've moved my Business banking there as well. Reviewed on: 4th April 2023
Rob's avatar
Rob

Best bank

5
Every time I’ve been to metro bank all staff are very helpful and welcoming, the opening hours are a huge reason as to why I chose metro bank. Finding out they can also print me a new debit card in store has helped me out a lot over the years. Reviewed on: 4th April 2023
Charlie's avatar
Charlie

welcoming bank

5
when you walk in the bank it's clean,well lead out staff are welcoming, nice, polite and very helpful Reviewed on: 4th April 2023
Peter Fenn's avatar
Peter Fenn

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