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Metro Bank: Current Account reviews

4.87
Based on 10,564 reviews, last reviewed 1st Mar 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

No waiting for replacement debit card I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025
Margaret Volland's avatar
Margaret Volland

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10564)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

5
After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

Metro bank and europe

5
I love Metro bank because you can travel to europe and you don't need to be worried about cash or exchange the money. They have the best exchange rate Reviewed on: 4th April 2023

I love Metro Bank

5
Joining this revolution has never felt like a mistake. So many perks with this bank account that I wouldn’t receive with other, much bigger banks. Gracias Metro for all that you do, including the dog friendly biscuits Reviewed on: 4th April 2023

Great bank

5
Very helpful, easy to use. Physical locations always pleasant to visit Reviewed on: 4th April 2023

Customer care

5
Refreshing bank all about customer service. Available when you need it. Reviewed on: 4th April 2023

The best bank ever had!

5
Never had a problem with this bank. Always ready to help, always kind. Love it! Reviewed on: 4th April 2023

Brilliant simple hassle free easy to use

5
Brilliant bank helpful simple with helpful app and support if needed Reviewed on: 4th April 2023

AMAZING BANKING FIRM

5
I have been using metro bank along with my family for the past 2 years and the security and the reliability is amazing. I would 100 percent recommend to family and friends. Reviewed on: 4th April 2023

Easy to use

5
I moved because my business accounts worked well and although not quite as good the business bank the private systems are pretty near to the best available in my view Reviewed on: 4th April 2023

Charity account

5
Use Metro bank for charity account - excellent customer service, no charges and love the long opening hours. Reviewed on: 4th April 2023

Been with Metro Bank for 7 years, will continue with them

5
Customer care is great at Metro; staff is helpful and friendly. Their banking app is the easiest I've used. Reviewed on: 4th April 2023

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