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Metro Bank: Current Account reviews

Name: Current Account
Rating: 4.88 (10558 reviews)

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4.88

Based on 10,558 reviews, last reviewed 9th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024

Latest lowest rating:

1

I been a victim of a fraud transaction from a fraud... I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let... Read more Reviewed on: 9th November 2024

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About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10558)

Review of the Metro Bank, Current Account:

1st Class Service

Ever since I joined the bank I have had zero issues and all my enquiries have been dealt with in a timely manner. Every service advisor I have encountered has always been helpful and kind. I couldn’t have asked for more. Reviewed on: 3rd April 2023

I been a victim of a fraud transaction from a fraud...

I been a victim of a fraud transaction from a fraud company named LUCKY2GO. I reported the same day to Metro bank, what happen was that metro bank let the money from pending to be released but never try to charge back. Now they restricted my joint account with my wife which we been clients since 2016 and rather than chasing the real criminals they are holding us ransom and with bills to pay, from rent to council tax and credit cards. The way we've been treated is abismal. Metro bank should work for the clients not to criminal fraud company's. I'll never trust Metro bank ever again and now i have to go to litigation with them through ombudsman to the bank of England. Unbelievable. Reviewed on: 9th November 2024

Great for basic accounts and highstreet branches

Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do have a lot of branches, but I find it takes a long time to speak to someone; a branch visit is usually takes an hour end to end. And there are a fair few things you have to go into branch to open or resolve. They did recently have a good savings rate, but sadly that dropped soon after opening, and was eclipsed by other banks offerings. Reviewed on: 5th September 2024

Great bank when I took out account,now they are goin...

Great bank when I took out account,now they are going to charge for using my card in Europe . This is not what I signed up for. Very disappointed, moving my account to Natwest. Reviewed on: 28th August 2024

Lots of recent negative changes

Great bank when I joined 6 years ago. Now taking my money elsewhere as so many products and services withdrawn especially cancelling all credit cards from 10 September, stopping fee free use of debit card abroad, reducing savings rates, and shutting down all money machines. Whoever is making these poor decisions should be sacked as customers like me are leaving in droves Reviewed on: 22nd August 2024

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Easy to use app good customer service

Easy to use app good customer service Reviewed on: 15th April 2024

Friendly staff, great support, however, low interest...

Friendly staff, great support, however, low interest rates Reviewed on: 16th February 2024

It was really easy to open a savings account with Me...

It was really easy to open a savings account with Metro. Their app is easy to use and makes managing my finances much simpler. Reviewed on: 15th February 2024

Great customer service and excellent opening hours

Great customer service and excellent opening hours Reviewed on: 15th February 2024

Terrible user experience

Terrible user experience on the app, everything seems overcomplicated. Reviewed on: 15th February 2024

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