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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,164 reviews, last reviewed 30th Nov 2024
18% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
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0%
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0%
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0%

Latest highest rating:

5

In branch service review Very friendly and helpful staff. Reviewed on: 30th November 2024
Verified source

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1164)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Jo, Kate and the manager Sally were very helpful and considerate and always smiling and good as gold to every customer. Reviewed on: 4th March 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jo, Kate and Sally. Response date: 7th March 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly and helpful staff. Reviewed on: 30th November 2024

In branch service review

5
Adele was very helpful and friendly, as are all the staff. Reviewed on: 30th November 2024

In branch service review

5
Friendly face and staff explained everything very well. Reviewed on: 30th November 2024

In branch service review

5
The Risca branch is important to the local people, it is popular and the staff are helpful and personable. I was served very efficiently by Joanne when opening a bond. Reviewed on: 30th November 2024

In branch service review

5
Very efficient, friendly staff. Served by Morgan at the cashier desk in Risca and had an appointment with Joanne. Excellent service from both. Reviewed on: 30th November 2024

In branch service review

5
Very helpful, professional staff. Reviewed on: 29th November 2024

In branch service review

5
Personal service in a branch - Vicky and the team were excellent. Please get the app up an running so I can manage and check accounts. Reviewed on: 29th November 2024

In branch service review

5
Lots of knowledge, friendly service. Helped me a great deal. Reviewed on: 29th November 2024

In branch service review

5
It is great to be able to talk to a person who understands and is very helpful. Reviewed on: 29th November 2024

The lady who dealt with us today was excellent

5
The lady who dealt with us today was excellent Reviewed on: 26th November 2024
G's avatar
G
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Your feedback will be shared with the agency that you visited. Response date: 27th November 2024
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Monmouthshire Building Society

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