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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,259 reviews, last reviewed 31st Dec 2024
22% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024
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Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1259)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Very happy, and the service from Vicky in Cardiff was great, thank you. Reviewed on: 8th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024

In branch service review

5
Leave everything as it is, don't change anything. Friendly and comfortable at Chepstow, they are always nice to me. Reviewed on: 27th December 2024

In branch service review

5
Very friendly service in the Chepstow branch. Very convenient as I don't drive. Reviewed on: 27th December 2024

In branch service review

5
I use you because you are local being in Chepstow. I've been with you 32 years. Very friendly staff and I like that I can still come in face-to-face and pay cheques in. Reviewed on: 27th December 2024

In branch service review

5
Accounts with books and easy to talk to counter staff without feeling pressurised. Reviewed on: 27th December 2024

In branch service review

5
Branch is close and very efficient. Reviewed on: 27th December 2024

In branch service review

5
Professional, friendly staff. Always excellent service. A pleasure to come into branch. Reviewed on: 27th December 2024

In branch service review

5
Always been helpful over the years. Reviewed on: 27th December 2024

In branch service review

3
I have found it impossible to get online banking set-up. At the very end of my regular save I have discovered it operates calendar monthly and not from the date of my first deposit which was on the 19th. I assumed each month range from 19th to 19th. I discovered today that I have lost out on a lot of interest from the 1st of each month. I cannot find this in the T&Cs of the account. Reviewed on: 27th December 2024

Outstanding service

5
My husband and I were given service of the highest standard by both the lady and gentlemen who handled our enquiry when visiting the Abergavenny branch on Tuesday 10/12/24. They were a credit to your company. Reviewed on: 24th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review following your visit to the Abergavenny branch, your comments will be shared with the team. Response date: 27th December 2024
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Monmouthshire Building Society

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