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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,053 reviews, last reviewed 26th Nov 2024
31% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
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Latest highest rating:

5

The lady who dealt with us today was excellent The lady who dealt with us today was excellent Reviewed on: 26th November 2024
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G

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1053)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Like that it's not a national Building Society, it feels more personal. When help is needed I am able to speak to a local human. Always receive helpful advice. Reviewed on: 21st September 2023
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

In branch service review

5
Easy to discuss and change accounts. Knowledgeable staff who are always polite and friendly. Reviewed on: 8th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Nothing needs improving - nice and easy appointment, customer care is very good, good information provided by Jackie. Reviewed on: 8th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jacquie. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Can speak to someone in person. Quick and friendly service. Staff do what you ask. No hard sell on other products. Reviewed on: 8th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
My friendly recommended you to me years ago. Very glad I opened an account with you. Ladies at Caldicot are friendly and give me time. Reviewed on: 7th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

5
I like the face-to-face service. Caldicot staff are like a family. I pop in and say hello even though sometimes I don't need money. The Monmouthshire were the only people to give us a mortgage in the 1970s. Very grateful. Reviewed on: 7th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Like Caldicot's ease of access in booking an appointment. Explained accounts well and simply. Reviewed on: 7th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
I like the face-to-face contact that's available in the Caldicot branch. Reviewed on: 7th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful staff, and local to Caldicot. Reviewed on: 7th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly and helpful staff at Caldicot branch - throughout the many years account held here. Thank you for all your help. Reviewed on: 7th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Caldicot branch. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Really like the staff and always made to feel welcome at Caldicot. Keep open and on the high street. Reviewed on: 7th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Caldicot branch. Response date: 14th November 2024
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Monmouthshire Building Society

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