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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1364 reviews)

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4.91

Based on 1,364 reviews, last reviewed 6th Feb 2025

37% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1364)

Review of the Monmouthshire Building Society, Savings:

Savings account

Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024

In branch service review

Branch is close and very efficient. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Professional, friendly staff. Always excellent service. A pleasure to come into branch. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

Always been helpful over the years. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

I have found it impossible to get online banking set-up. At the very end of my regular save I have discovered it operates calendar monthly and not from the date of my first deposit which was on the 19th. I assumed each month range from 19th to 19th. I discovered today that I have lost out on a lot of interest from the 1st of each month. I cannot find this in the T&Cs of the account. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. We are sorry to hear that you have experienced difficulties in setting up online banking. A colleague from our retail network will be in touch to discuss this further. Response date: 13th February 2025

Outstanding service

My husband and I were given service of the highest standard by both the lady and gentlemen who handled our enquiry when visiting the Abergavenny branch on Tuesday 10/12/24. They were a credit to your company. Reviewed on: 24th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review following your visit to the Abergavenny branch, your comments will be shared with the team. Response date: 27th December 2024

In branch service review

Service is excellent, staff are exceptional. Wonderful place to bank. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025

In branch service review

Always very friendly and helpful. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

I like the convenience of having a local, friendly branch. They are always there to help. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

The reason I am opening this account is because the branch is local and I can deal with a real person. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Staff at Caldicot so friendly and helpful. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025

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Monmouthshire Building Society: Savings reviews

37% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1364)

Savings account

In branch service review

In branch service review

In branch service review

In branch service review

Outstanding service

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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