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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

19% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Local and friendly branch at Caldicot. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. We'll share your feedback with the Caldicot branch. Response date: 13th May 2025

In branch service review

Friendly and efficient service at the Caldicot branch. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. We'll share your feedback with the Caldicot branch. Response date: 13th May 2025

In branch service review

I would really like MBS to reconsider becoming a bank or banking hub. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

All the staff are always so lovely and welcoming. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025

In branch service review

I like that it is local and easily accessible. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025

In branch service review

Personal service in branch. Customer consultant was excellent. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025

In branch service review

I found them to be most helpful and knowledgeable and they all have a pleasant service style. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025

In branch service review

Daniel was very professional and friendly and explained everything clearly. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Daniel. Response date: 9th May 2025

In branch service review

Friendly, efficient service provided by Dan and Ollie in Cwmbran. Good range of products. Always put dates on letters. Could allow more services to be conducted locally to reduce repeat visits. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. We'll share your feedback with Dan and Ollie at our Cwmbran Branch. Response date: 13th May 2025

In branch service review

The personal approach/time to talk/friendly/thorough/professional. Reviewed on: 24th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

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Monmouthshire Building Society: Savings reviews

19% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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Want to see more from Monmouthshire Building Society?

Mortgages

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