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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

Reinvesting my ISA today in the Cardiff branch.

5
Reinvesting my ISA today in the Cardiff branch.. Carey and Cathy were most helpful. Reviewed on: 11th March 2025
Paul C's avatar
Paul C
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It is great to hear that you had a good experience in the Cardiff branch today. Your feedback will be shared with the team. Response date: 11th March 2025
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Monmouthshire Building Society

In branch service review

4
Caldicot branch is very helpful with friendly staff. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Local focus. Better online functionality needed. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Staff very helpful and always able to answer questions easily. Like being able to have face-to-face meetings in Chepstow. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
I'd like to be able to transfer money from my bank. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
The facility to have face-to-face contact with the team is great. No improvement necessary. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Chepstow is local, easily accessible, friendly and comfortable service. Staff have empathy. Keep the face-to-face service. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
I like the face-to-face service. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 9th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Helpful girls at Chepstow - always smiling. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 9th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Caldicot staff are really helpful. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

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