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Monmouthshire Building Society: Savings reviews

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

8%

0%

0%

1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Monmouthshire Building Society Savings reviews (3007)

In branch service review

5

I did like the explanation given on opening the USA. Also in-depth information on the other accounts. Reviewed on: 29th March 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

5

Rates are competitive and a good face-to-face service from Sarah in Penarth. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

4

Friendly people and helpful staff. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Made to feel very comfortable when discussing accounts. Cannot see any need for a lot of improvement. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Local convenience and friendly, helpful staff. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Convenient, local branch in Newport. Extremely helpful staff. No query too big or too small from small savings accounts to investments. Offer solutions to obstacles. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

The staff are always polite and very helpful. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

4

Lovely staff and handy having a branch in Hereford. Staff are always helpful and knowledgeable. Just wish the rates were slightly higher. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

5

Personal counter service and a traditional approach. Reviewed on: 28th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

Fabulous staff at Caerleon Rd branch.

5

Staff were fabulous at the Caerleon Rd branch. They went above and beyond to help me. Bonus I also got a cuppa Reviewed on: 27th March 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. It is great to hear positive comments about our colleagues. Your comments will be shared with the Caerleon Road branch. Response date: 27th March 2025

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