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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Friendly, helpful staff. Good products which suit my needs. Convenient location at Caldicot. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Helpful staff and good information about accounts. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful, explained in an easy way, I'm quite happy. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
We like the local branch in Clevedon. Reviewed on: 11th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

3
Much like all the others, but it does have a high street presence. Reviewed on: 8th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Adele was so helpful in opening an account with you, explaining all my queries. Reviewed on: 8th March 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. We’ll share your feedback with Adele. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

4
It is local - you can just walk in - it's open all day. The customer service is great. Reviewed on: 8th March 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Good, friendly service from Adele. I like having a passbook - I can see where I am with it. Don't like going online. Reviewed on: 8th March 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. We’ll share your feedback with Adele. Response date: 9th May 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful and friendly to deal with. Reviewed on: 8th March 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Great service and staff at Risca branch. Reviewed on: 8th March 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 9th May 2025
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Monmouthshire Building Society

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