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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1260 reviews)

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4.91

Based on 1,260 reviews, last reviewed 12th Jan 2025

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Helpful staff -very informative . Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1260)

Review of the Monmouthshire Building Society, Savings:

In branch service review

Atmosphere, locality (Cardiff), accessible, able to open accounts in branch, clear communication given and offered. Jack was a good listener, focussed, had a good sense of humour and was empathetic. Reviewed on: 15th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 8th April 2024

In branch service review

Love the accessibility of paying in money. I usually pay by bank transfer. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 20th December 2024

In branch service review

Convenient, friendly staff and good rates. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th December 2024

In branch service review

Personal service and clear understanding of accounts on offer. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 19th December 2024

In branch service review

The staff are very helpful, especially Matthew, Kate, Jo and the rest of them also very good in what jobs they do and always there to help customers. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to the branch. Response date: 19th December 2024

In branch service review

Friendly, approachable staff, always helpful and knowledgeable. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024

In branch service review

Nothing to improve on - Vicki explained everything in Layman's terms for us. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Vicki. Response date: 19th December 2024

In branch service review

Excellent personal service. I like having an actual branch I can visit, and having a physical passbook. The staff are excellent, well informed and very pleasant. No improvements needed. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 19th December 2024

In branch service review

Always a pleasure to come into branch. All the staff are friendly and helpful. Any questions are answered in a satisfactory way. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we really appreciate your feedback. Response date: 19th December 2024

In branch service review

Nice to be able to visit a branch - easy and friendly too. Reviewed on: 22nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 19th December 2024

In branch service review

Friendly, branch in Ross-on-Wye, convenient opening hours and convenient for my home. Reviewed on: 21st November 2024

Reply from Monmouthshire Building Society Thank you for leaving feedback following a visit to our Ross-on-Wye branch. Response date: 19th December 2024

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Monmouthshire Building Society: Savings reviews

40% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1260)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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