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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.91
Based on 1,521 reviews, last reviewed 11th Mar 2025
6% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

Reinvesting my ISA today in the Cardiff branch. Reinvesting my ISA today in the Cardiff branch.. Carey and Cathy were most helpful. Reviewed on: 11th March 2025
Paul C's avatar
Paul C

Latest lowest rating:

1

In branch service review Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1521)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
I like the personal service that I receive in every aspect of my transactions with the Society. I appreciate being able to deal with someone face-to-face. Jackie was superb. Reviewed on: 30th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Jacquie. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Attitude and appearance of staff - they have an air of efficiency and rapport with customers that could not be possibly replicated by a remote/electronic service. Reviewed on: 10th February 2025

In branch service review

5
Very helpful, polite and well inforomed. Information required was provided quickly, simply and effectively. Reviewed on: 10th February 2025

In branch service review

5
Joanne was very friendly and polite in Risca. All good, no improvement needed. Reviewed on: 8th February 2025

In branch service review

5
Not far from home. Staff friendly and helpful. Reviewed on: 8th February 2025

In branch service review

5
Very friendly and helpful staff. Nothing is too much trouble for them in Risca. Reviewed on: 8th February 2025

In branch service review

5
Immediate service from Adele which was much appreciated. Reviewed on: 8th February 2025

In branch service review

5
Friendly staff, lots of patience from Adele in Swansea. Reviewed on: 8th February 2025

In branch service review

5
Very happy with service overall. Extremely helpful staff with a wide knowledge of products. Reviewed on: 8th February 2025

In branch service review

5
We love that we have a local branch at Caerleon Road. All staff are knowledgeable and friendly and it's always a pleasure to call in. Reviewed on: 7th February 2025

In branch service review

5
Local branch Caerleon Road is very handy. Great staff. Reviewed on: 7th February 2025

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