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Monmouthshire Building Society: Savings reviews

4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
62% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

5
Friendly, prompt service in Caldicot. Reviewed on: 27th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

4
It is easy access to the Caldicot branch with car park (free) nearby. Reviewed on: 27th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Local and great staff, always helpful. Reviewed on: 27th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Because I live local, don't drive and can walk to the Penarth agency. Sarah is a godsend, she is more than just a cashier, she goes above and beyond and I would struggle if she wasn't around, she is a superstar. Reviewed on: 27th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Sarah. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Use the branch and have just used the community room - great facility. Reviewed on: 27th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, informative, community minded. Reviewed on: 27th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly open service and commitment to community. The meeting room is a fantastic space and is a huge asset to community groups. Reviewed on: 27th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
It is wonderful to come into the branch and speak to Carol and Nina in person. They are so knowledgeable, helpful and caring. We wouldn't go anywhere else as we feel our money is safe and secure. Carol/Nina explain the products really well so we understand them fully. Reviewed on: 25th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
It has been very useful to have face-to-face conversations about products. I very much value the fact we could come into the branch and that we could conclude business (not to be sent to complete online at home!). Reviewed on: 24th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I like the people working there, always ready to help and explain anything I don't understand, very helpful. Reviewed on: 24th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

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