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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
14% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Staff always helpful and nice, including Kate and Beth. Reviewed on: 21st February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Kate and Beth. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and approachable, professional staff, happy to give their time and advice. A pleasure to visit. Reviewed on: 21st February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly service and very informative. Reviewed on: 21st February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
No improvements needed. For me it beats the Leeds and Principality for friendliness. Reviewed on: 21st February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
The Hereford agency are the closest branch to us. We don't mind travelling as the rates are competitive, staff are friendly, and they're easy to use accounts with passbooks. Reviewed on: 21st February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Everything done in branch - nice to see some real people. Reviewed on: 21st February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Personal, polite service and easy to understand. No advice given. Reviewed on: 21st February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Local branch, great staff, very friendly, Lucas was great. Reviewed on: 21st February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on Lucas. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Local and people to talk to face-to-face. Reviewed on: 21st February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Always have friendly, personal service. Reviewed on: 21st February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

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