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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
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nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Good old-fashioned service!! Always a pleasure to visit the Caerleon Road branch, all staff always pleasant and very knowledgeable and friendly. The branch is welcoming in its clean, bright appearance - fresh daffodils in a vase when I visited today was such a lovely touch. Customers are made to feel their custom is valued. Reviewed on: 14th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Hope you stay open in Chepstow, all staff very friendly. Reviewed on: 14th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Already a member with other child accounts - would like the piggy banks brought back. Reviewed on: 14th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Personal attention at all times - sound advice regarding different accounts. Reviewed on: 14th February 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff and local branches. Reviewed on: 14th February 2025
Reply from Monmouthshire Building Society We appreciate you taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Local, good rates, been a member for years. Knowledgeable staff. Reviewed on: 14th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Local to me. Friendly staff and very helpful and knowledgeable. Lorraine and Jennie were great employees. Reviewed on: 13th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Lorraine and Jennie. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
We love the fact you are Welsh and have a branch in Cardiff. Reviewed on: 13th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Local branch offering competitive interest rates on savings accounts. Friendly and welcoming staff. Reviewed on: 13th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I received a warm welcome to my appointment, professionally guided by Zoe and very informative. Who needs a coffee shop when you've got John! Well done all of you, excellent service. Reviewed on: 12th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Brecon branch. Response date: 28th March 2025
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Monmouthshire Building Society

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