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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.766597270976405622 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Nice atmosphere, very polite people. Reviewed on: 22nd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Adele explained the ISA very clearly. Reviewed on: 22nd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Adele. Response date: 28th March 2025

In branch service review

Excellent personal service from staff. Reviewed on: 22nd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

An app is needed. Great service in branch today. Reviewed on: 22nd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th March 2025

In branch service review

Friendly, helpful, useful position near town. Reviewed on: 22nd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Personal service from Kate and Jo, no need for improvement. Reviewed on: 21st February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Kate and Jo. Response date: 28th March 2025

In branch service review

The friendliness of the team and always helpful. Lady who dealt with us today was Sarah, very helpful. Reviewed on: 21st February 2025

Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025

In branch service review

Love the team at John Frost Square. I feel like a vallued customer. They listed to my needed. Reviewed on: 21st February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Newport branch. Response date: 28th March 2025

In branch service review

It's convenient and staff are very helpful. Reviewed on: 21st February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Staff very professional and helpful. Reviewed on: 21st February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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