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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
64% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

5
Perhaps bank transfers could be faster, but it's not a huge problem. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Face-to-face service - I was recommended to the Chepstow branch of Monmouthshire by Lloyds Bank. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Local, friendly, and you can visit a branch in person. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, efficient, caring, understanding, outstanding. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

4
Face-to-face service at the Caldicot branch. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Staff very friendly and good knowledge. No pressure on what account to open, full of information. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff - good access in the community. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I like that you can speak to a real person - queries are dealt with immediately. Excellent service in Caldicot by Lesley. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Lesley. Response date: 28th March 2025
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Monmouthshire Building Society

Friendly office staff in the Brecon office

5
Friendly office staff in the Brecon office Reviewed on: 1st February 2025
Llinos M's avatar
Llinos M
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your feedback will be shared with the Brecon branch. Response date: 3rd February 2025
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Monmouthshire Building Society

Great experience at Brecon branch

5
Zoe at the Brecon branch was efficient and helpful. The choice of account types is very good. As are the rates. Reviewed on: 31st January 2025
Sara D's avatar
Sara D
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Zoe and the Brecon branch. Response date: 31st January 2025
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Monmouthshire Building Society

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