8194460 Monmouthshire Building Society Savings Reviews - Smart Money People
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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
66% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

Sally and the Cardiff Branch team .

5
Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on point and great. They always keep me up dated about changes and how they are improving the service for customers - today we talked about the upcoming app. Reviewed on: 3rd February 2025
Ade W's avatar
Ade W
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It is great to hear that you had such a positive experience in our Cardiff branch. Your comments will be shared with the team. Response date: 4th February 2025
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Monmouthshire Building Society

Always happy helpful staff.

5
Always happy helpful staff. So much better than banking online. They are always chatty and welcoming. Reviewed on: 3rd February 2025
Winnie's avatar
Winnie
Reply from Monmouthshire Building Society Thank you for leaving a review, we will share your positive feedback with the branch colleagues. Response date: 3rd February 2025
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Monmouthshire Building Society

In branch service review

5
Excellent service from Jo in Risca. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Jo. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Service was done by Jo in Risca - very helpful in branch. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Jo. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
It's local and gives a good service. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Joanne was very helpful and accommodating and explained everything fully. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff, and up-to-date savings offers. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
New to Chepstow branch in September. I like the service and that I can come in face-to-face. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
On my high street - a local building society. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
A few minutes walk from home and very friendly staff. The app will be amazing. Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

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