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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,521 reviews, last reviewed 11th Mar 2025
6% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Reinvesting my ISA today in the Cardiff branch. Reinvesting my ISA today in the Cardiff branch.. Carey and Cathy were most helpful. Reviewed on: 11th March 2025
Paul C's avatar
Paul C

Latest lowest rating:

1

In branch service review Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1521)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
I like the personal service that I receive in every aspect of my transactions with the Society. I appreciate being able to deal with someone face-to-face. Jackie was superb. Reviewed on: 30th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Jacquie. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful, very kind, very patient. Could not recommend more. Reviewed on: 7th February 2025

In branch service review

5
When I joined MBS it was in Maindel I have always been happy with service provided, the staff have always been amazing, the premises are clean, warm and very friendly. Keep up the good work. Reviewed on: 7th February 2025

Wonderful service in Kenfig hill branch.

5
Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Annette T's avatar
Annette T
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Courtney. Response date: 6th February 2025
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Monmouthshire Building Society

New customer experience- Cardiff Branch

5
I visited the Cardiff Branch on Queen Street and they arranged an appointment for me with Annie to open an instant saver account. As a new customer to Monmouthshire Building Society, I was extremely impressed by the level of customer service I received. All staff were professional and very knowledgeable and the process from start to end was seamless. Special mention must go to Annie and Cathy. Reviewed on: 6th February 2025
Joanne H's avatar
Joanne H
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Annie, Cathy and the Cardiff branch. Response date: 6th February 2025
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Monmouthshire Building Society

In branch service review

4
It is a local building society and they support local charities. Reviewed on: 6th February 2025

In branch service review

5
Good competitive rate and also good staff for helping you to decide what is best for you. Reviewed on: 6th February 2025

In branch service review

5
Good competitive rate and also good staff for helping you to decide which is best for you. Karen is the best. Reviewed on: 6th February 2025

In branch service review

5
Great staff, efficient, good rates of interest. Reviewed on: 5th February 2025

In branch service review

4
Accessible - available on the high street. Friendly. Reviewed on: 5th February 2025

In branch service review

4
Continue to keep the high street branches open. Keep up the good work. Reviewed on: 5th February 2025

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