Smart Money People Logo
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.91
Based on 1,520 reviews, last reviewed 3rd Mar 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

In branch service review Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
Verified source
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1520)

Review of the Monmouthshire Building Society, Savings:

Wonderful service in Kenfig hill branch.

5
Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Annette T's avatar
Annette T
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Courtney. Response date: 6th February 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Accessible with personal contact. Reviewed on: 4th February 2025

Sally and the Cardiff Branch team .

5
Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on point and great. They always keep me up dated about changes and how they are improving the service for customers - today we talked about the upcoming app. Reviewed on: 3rd February 2025
Ade W's avatar
Ade W
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It is great to hear that you had such a positive experience in our Cardiff branch. Your comments will be shared with the team. Response date: 4th February 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

Always happy helpful staff.

5
Always happy helpful staff. So much better than banking online. They are always chatty and welcoming. Reviewed on: 3rd February 2025
Winnie's avatar
Winnie
Reply from Monmouthshire Building Society Thank you for leaving a review, we will share your positive feedback with the branch colleagues. Response date: 3rd February 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Excellent service from Jo in Risca. Reviewed on: 3rd February 2025

In branch service review

5
Service was done by Jo in Risca - very helpful in branch. Reviewed on: 3rd February 2025

In branch service review

5
It's local and gives a good service. Reviewed on: 3rd February 2025

In branch service review

5
Joanne was very helpful and accommodating and explained everything fully. Reviewed on: 3rd February 2025

In branch service review

5
Friendly staff, and up-to-date savings offers. Reviewed on: 3rd February 2025

In branch service review

5
New to Chepstow branch in September. I like the service and that I can come in face-to-face. Reviewed on: 3rd February 2025

In branch service review

5
On my high street - a local building society. Reviewed on: 3rd February 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monmouthshire Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill