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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,262 reviews, last reviewed 31st Jan 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
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0%
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0%
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0%

Latest highest rating:

5

Great experience at Brecon branch Zoe at the Brecon branch was efficient and helpful. The choice of account types is very good. As are the rates. Reviewed on: 31st January 2025
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Sara D

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1262)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Atmosphere, locality (Cardiff), accessible, able to open accounts in branch, clear communication given and offered. Jack was a good listener, focussed, had a good sense of humour and was empathetic. Reviewed on: 15th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
Helpful and friendly staff who always have the time to talk through everything clearly. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly and helpful staff. Easily accesible. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for your feedback. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Local and easy access with friendly staff. Reviewed on: 7th November 2024
Reply from Monmouthshire Building Society Thank you for your review. Response date: 17th December 2024
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Monmouthshire Building Society

Great customer service by Vicky Davies

5
Great customer service by Vicky Davies Reviewed on: 7th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that you received great customer service. Your feedback will be shared with Vicky. Response date: 7th November 2024
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Monmouthshire Building Society

In branch service review

5
I love the fact that it is local. Reviewed on: 5th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Personal face-to-face service. Clear explanation of products and T&Cs. Reviewed on: 5th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Physical passbook is very good, and a high street presence is very welcome. Reviewed on: 5th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave your feedback. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Caldicot branch are friendly and always helpful. Reviewed on: 4th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for Caldicot branch. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

4
Caldicot branch have wonderful friendly staff. Reviewed on: 4th November 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful staff and a choice of branches in Monmouthshire. Reviewed on: 4th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 17th December 2024
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Monmouthshire Building Society