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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,259 reviews, last reviewed 31st Dec 2024
22% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024
Verified source

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1259)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Very happy, and the service from Vicky in Cardiff was great, thank you. Reviewed on: 8th March 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff, Karen was wonderful in Cardiff. Reviewed on: 20th December 2024

In branch service review

5
Local on the high street with easy access. Reviewed on: 20th December 2024

In branch service review

5
I saw Vicky at your Cardiff branch and was made to feel very welcome and she explained ISAs very clearly. Reviewed on: 20th December 2024

In branch service review

5
Very friendly, and I love that I can have an account that does not have to be online. Mandy in Monmouth was very helpful and a pleasure to deal with. Reviewed on: 20th December 2024

In branch service review

5
The staff are all very friendly and happy to help. Reviewed on: 20th December 2024

Reinvest in a matured isa

5
Visited Cardiff branch to reinvest in a fixed rate cash isa.Cashier consulted her manager who then went through the process with me in a courteous and efficient manner.All the staff were friendly and helpful. Reviewed on: 19th December 2024
Graham F's avatar
Graham F
Reply from Monmouthshire Building Society Thank you for leaving a review for the Cardiff branch. We are so pleased that you had a good experience whilst reinvesting your cash ISA. Your comments will be shared with the Cardiff team. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
I like that I can speak to an actual person face-to-face. Sarah is lovely and so approachable and will always welcome me with a smile. She is also very helpful and knowledgeable. Reviewed on: 18th December 2024

In branch service review

5
Tried to open online but decided to pop into Penarth agency for help and ended up speaking to Sarah who was very lovely and opened the account for me. Please make the online process more people friendly. Reviewed on: 17th December 2024

In branch service review

5
Caldicot branch is friendly and local. Reviewed on: 16th December 2024

In branch service review

5
All the staff are so helpful whenever you go into branch. Reviewed on: 16th December 2024

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