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Monmouthshire Building Society: Savings reviews

4.90
Based on 944 reviews, last reviewed 26th Oct 2024
25% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Savings account Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024
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Lauren L

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (944)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Personal service, full advise given regarding the accounts and rates etc. Reviewed on: 12th September 2023
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

In branch service review

5
All was absolutely fine with my application and Charli was very efficient, kind and helpful. Reviewed on: 17th May 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Charli. Response date: 29th May 2024
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Monmouthshire Building Society

In branch service review

5
We liked everything, really good service. Very professional and wouldn't change a thing. Reviewed on: 14th May 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th May 2024
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Monmouthshire Building Society

In branch service review

5
They are a traditional society who haven't lost good customer relationships and support for its members. Reviewed on: 14th May 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024
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Monmouthshire Building Society

In branch service review

5
I recently opened a cash ISA account in your Newport branch and was very pleased and impressed with the service I received, inparticular with you staff member Mussarat. She clearly explained everything and answered all my questions. Reviewed on: 13th May 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Newport branch. Response date: 29th May 2024
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Monmouthshire Building Society

In branch service review

4
You have very helpful staff in Brecon branch as well as in Newport. I am very glad you have offices, not just contact centres and AI. In-person service is so valuable. Reviewed on: 13th May 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024
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Monmouthshire Building Society

In branch service review

5
It is easily accessible in practical terms, the staff are very helpful and pleasant. Reviewed on: 13th May 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024
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Monmouthshire Building Society

In branch service review

5
Excellent advice from your extremely helpful staff. Always a joy to visit my local branch in Caldicot. Reviewed on: 7th May 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Caldicot branch. Response date: 29th May 2024
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Monmouthshire Building Society

In branch service review

5
The staff are always friendly and helpful whenever we visit the branch. Over the last 6 months when we have been dealing with a bereavement and probate they have been very supportive dealing with the process. They have shown great compassion, professionalism and we never feel rushed. All staff are great but especially Naomi, Andrea and Neil who we have seen. They are a credit to MBS. Reviewed on: 7th May 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th May 2024
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Monmouthshire Building Society

In branch service review

5
Very good service from staff in Monmouth. Reviewed on: 4th May 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024
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Monmouthshire Building Society

In branch service review

5
It was great to be able to open an account in branch and be aided by your very helpful branch staff members at Cardiff branch. Reviewed on: 3rd May 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024
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Monmouthshire Building Society

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