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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Excellent personal touch, very friendly service cant fault the experience by Beth. Reviewed on: 26th August 2025

In branch service review

5
As a new customer - I have received great service. I like the fact I can pop in and use the new app. Reviewed on: 26th August 2025

In branch service review

5
Like the book's would like to stay with you but have moved. Reviewed on: 26th August 2025

In branch service review

5
Staff always pleasant and very helpful. Reviewed on: 26th August 2025

In branch service review

5
Friendly staff and so efficient and helpful. Reviewed on: 26th August 2025

In branch service review

5
Friendly staff, good knowledge of product info. Reviewed on: 26th August 2025

In branch service review

5
Knowledgeable and friendly always a pleasure to go to the Chepstow branch. Always willing to go the extra mile. Reviewed on: 26th August 2025

In branch service review

5
Local, good customer - face to face service . Nice to be able to call the branch at Chepstow app good idea younger generation, but keep your values and the passbook. Reviewed on: 26th August 2025

In branch service review

5
Friendly service, appointment was smooth, informative and Luas was Brilliant. Reviewed on: 26th August 2025

In branch service review

5
Personal service at anytime. Helpful, informative and patient. Reviewed on: 26th August 2025

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