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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Local, friendly very helpful at Caldicot. Reviewed on: 26th August 2025

In branch service review

4
Very helpful staff in Caldicot branch. Reviewed on: 26th August 2025

In branch service review

5
Personal service in store and the amount of in person locations are very handy - walked in store and got an immediate appointment!!. Reviewed on: 26th August 2025

In branch service review

5
Lesley was very helpful with sorting out my savings accounts. Reviewed on: 26th August 2025

In branch service review

5
Staff always pleasant and very helpful. Reviewed on: 26th August 2025

In branch service review

5
It is so good to see a human being and he able to ask questions directly. They have always been so friendly and helpful. Reviewed on: 26th August 2025

In branch service review

5
Contact face to face with staff especial David who I have had the pleasure of opening accounts before. I do not like online accounts or those who do not provide a passbook. I have recommended my father to open an account. Reviewed on: 26th August 2025

In branch service review

5
Homely atmosphere, approachable and helpful staff, going out of their way to accommodate your needs. A please to call in Swansea. Reviewed on: 26th August 2025

In branch service review

5
Gareth was very helpful and kind. Excellent service. Reviewed on: 26th August 2025

In branch service review

5
The high scores are directly because of Catherine and David they are brilliant. Reviewed on: 26th August 2025

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