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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
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1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

Our welcome in Cardiff.

5
The welcome in Cardiff was very warm. Both Angela Brown and Cathy Bone were efficient, thorough, and very pleasant. Both myself and my wife were offered refreshments and use of the facilities if required. Reviewed on: 29th August 2025
Keith S's avatar
Keith S
Reply from Monmouthshire Building Society Thank you so much for leaving us a review, we will share your kind words with Angela and Cathy. Response date: 2nd September 2025
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Monmouthshire Building Society

Very friendly and helpful staff

5
Very competitive saving rates. Staff are always very friendly and helpful. Easy to get in touch with. Reviewed on: 29th August 2025
Mark's avatar
Mark
Reply from Monmouthshire Building Society Thank you so much for leaving us a review we are so happy you had a good experience with the society. Response date: 2nd September 2025
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Monmouthshire Building Society

In branch service review

5
Able to go into Clevedon 5 days a week. Reviewed on: 28th August 2025

In branch service review

5
Carey was very helpful and staff are always friendly. Reviewed on: 28th August 2025

In branch service review

4
I decide to move from my limited access saver as I found alternatives with a better interest rate and online access that is more straight forward. Reviewed on: 27th August 2025

In branch service review

5
Efficiency, professionalism and friendliness of staff. I like to support my local branch. Reviewed on: 26th August 2025

In branch service review

5
Very polite and helpful from Natasha. Reviewed on: 26th August 2025

In branch service review

5
I have a junior ISA and they provide an excellent service. Reviewed on: 26th August 2025

In branch service review

5
Daniel was very helpful and explained everything about the account. Reviewed on: 26th August 2025

In branch service review

5
Good service and staff, Excellent product. Reviewed on: 26th August 2025

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