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Monmouthshire Building Society: Savings reviews

4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

HerefordBranch and main office Mon BS.

5
My dealings with the HerefordBranch and main office has been quite efficient and satisfactory. I have had awful bureaucratic experiences with other potential ISA cash providers. Mon BS has been trouble free! Reviewed on: 26th August 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We're so pleased to hear that your dealings with our Hereford agency and main office has been efficient and satisfactory. We'll share your feedback with our Hereford agency. Response date: 27th August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, professional service. Personal are delightful. Reviewed on: 22nd August 2025

In branch service review

5
Locality, Friendliness and helpfulness of staff. Reviewed on: 22nd August 2025

In branch service review

5
Easily accessible, knowledgeable staff. No pressure selling. Reviewed on: 22nd August 2025

In branch service review

5
Lovely staff always helpful. We need the Monmouthshire. Reviewed on: 22nd August 2025

In branch service review

5
Friendly but also very professional service, Always feel comfortable in this branch. Reviewed on: 22nd August 2025

In branch service review

5
Friendly and down to earth. Informative and knowledgeable. Outline options "a real person". Reviewed on: 22nd August 2025

In branch service review

5
Friendly and very personal approach. Evan was great to help us. Reviewed on: 22nd August 2025

In branch service review

5
Rates are good for junior ISA Evan has been great and explained everything fully. Reviewed on: 22nd August 2025

In branch service review

5
Friendly advice on account options couldn't be any more help. Reviewed on: 22nd August 2025

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