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Monmouthshire Building Society: Savings reviews

4.90
Based on 944 reviews, last reviewed 26th Oct 2024
25% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Savings account Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024
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Lauren L

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (944)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Personal service, full advise given regarding the accounts and rates etc. Reviewed on: 12th September 2023
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

very helpful and polite staff always a pleasure to g...

5
very helpful and polite staff always a pleasure to go in store Reviewed on: 10th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a great experience with the Society. Response date: 10th April 2024
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Monmouthshire Building Society

In branch service review

5
Anthony and Shanagh have been very patient and helpful - thank you. Reviewed on: 8th April 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

In branch service review

5
I have been with MBS for many years and can access accounts online. However I always have questions so prefer to visit the branch. Today I called into Cardiff, Queen Street, and Anthony helpfed me open and transfer funds. Anthony was extremely patient, very thorough, cheerful and at no time made to deel rushed. An excellent experience. Reviewed on: 8th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Antony. Response date: 2nd May 2024
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Monmouthshire Building Society

In branch service review

5
First time I have been offered tea or coffee!! A good start. Jack made everything so easy for us to understand re. ISA. Reviewed on: 8th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that your experience in branch was easy. Response date: 27th September 2024
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Monmouthshire Building Society

Shanagh in the Cardiff branch went to great lengths...

5
Shanagh in the Cardiff branch went to great lengths to make it as simple as possible and reassure me, so her help was greatly appreciated Reviewed on: 6th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Shanagh. Response date: 8th April 2024
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Monmouthshire Building Society

Helpful, but with a smile!

5
Staff at all branches are always happy to help with any queries or issues and are always smiling and very welcoming. Always a pleasure when I pop into a local branch. Reviewed on: 5th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024
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Monmouthshire Building Society

Great service

5
Every time I visit the Cardiff branch, I receive excellent customer service from the team there! I am so pleased there is a branch now in the town centre. Reviewed on: 1st April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 2nd April 2024
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Monmouthshire Building Society

I visited brecon branch and was dealt with mainly by...

5
I visited brecon branch and was dealt with mainly by Charli with assistance from Leah. Both were very helpful, charli was excellent with her knowledge of your products and the best option for me. She is an asset to your team, Reviewed on: 28th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli and Leah. Response date: 2nd April 2024
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Monmouthshire Building Society

In branch service review

5
Great accessibility to home and good service. Reviewed on: 28th March 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful and courteous, and local. Reviewed on: 28th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024
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Monmouthshire Building Society

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