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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Local, good customer - face to face service . Nice to be able to call the branch at Chepstow app good idea younger generation, but keep your values and the passbook. Reviewed on: 26th August 2025

In branch service review

5
Friendly service, appointment was smooth, informative and Luas was Brilliant. Reviewed on: 26th August 2025

In branch service review

5
Personal service at anytime. Helpful, informative and patient. Reviewed on: 26th August 2025

HerefordBranch and main office Mon BS.

5
My dealings with the HerefordBranch and main office has been quite efficient and satisfactory. I have had awful bureaucratic experiences with other potential ISA cash providers. Mon BS has been trouble free! Reviewed on: 26th August 2025
Alan R's avatar
Alan R
Reply from Monmouthshire Building Society Thank you for leaving a review. We're so pleased to hear that your dealings with our Hereford agency and main office has been efficient and satisfactory. We'll share your feedback with our Hereford agency. Response date: 27th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Friendly, professional service. Personal are delightful. Reviewed on: 22nd August 2025

In branch service review

5
Locality, Friendliness and helpfulness of staff. Reviewed on: 22nd August 2025

In branch service review

5
Easily accessible, knowledgeable staff. No pressure selling. Reviewed on: 22nd August 2025

In branch service review

5
Lovely staff always helpful. We need the Monmouthshire. Reviewed on: 22nd August 2025

In branch service review

5
Friendly but also very professional service, Always feel comfortable in this branch. Reviewed on: 22nd August 2025

In branch service review

5
Friendly and down to earth. Informative and knowledgeable. Outline options "a real person". Reviewed on: 22nd August 2025

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