Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Pleasant branches and staff. Savings products often of interest with good rates. Reviewed on: 21st August 2025

In branch service review

5
My visit to the Monmouth branch was a delight. Helpful and pleasant staff, unhurried approach and information I could understand. Reviewed on: 21st August 2025

In branch service review

5
Local and friendly BS. The staff in the Monmouth branch are always pleasant, courteous and always happy to advise and let us know about products. Reviewed on: 21st August 2025

In branch service review

5
Lovely Staff , explained accounts. Private appointments offered to set account up. Reviewed on: 21st August 2025

In branch service review

5
Suppoer cards on desk, staff that care and go extra mile for customers "old fashioned" values. Reviewed on: 21st August 2025

In branch service review

5
Pleasant and helpful staff. Thank you Ginny. Reviewed on: 21st August 2025

In branch service review

5
Rachel I was very helpful today with setting up my saving account. Reviewed on: 21st August 2025

No fuss, helpful, easy to set up and understand.

5
No fuss, helpful, easy to set up and understand. Heidi was friendly gave us her full attention. Explaining and answersing any questions we had. Reviewed on: 19th August 2025
Lindsey 's avatar
Lindsey
Reply from Monmouthshire Building Society Thank you so much for taking your time to write up such a lovely review for Heidi, we'll make sure to pass on your feedback. Response date: 19th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Always get swift and friendly welcome when I walk though the door. Staff were swift, efficient and knowledgeable. Friendly service from Karen. Better customer service than other building societies and banks in the area. Reviewed on: 16th August 2025

In branch service review

4
Customer service given to me by staff - today by Vicky. Reviewed on: 16th August 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill