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Monmouthshire Building Society: Savings reviews

4.90
Based on 944 reviews, last reviewed 26th Oct 2024
25% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Savings account Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024
Lauren L's avatar
Lauren L

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (944)

In branch service review

5
I like that the building society is local to me and that I can use it on a Saturday. Do not know how it can be improved. Reviewed on: 27th April 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

Appointment with Charli.

5
Went in to open an account. Met with Charli who was very friendly and professional. Charli explained everything very clearly, answered all my questions and made the whole process smooth. We got everything done in one session. Reviewed on: 26th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli. Response date: 26th April 2024
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Monmouthshire Building Society

In branch service review

4
We would like an agency in Abergavenny. Liked the privacy in Brecon and always like a passbook because of our age. Charli was lovely and knowledgeable. Reviewed on: 26th April 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 2nd May 2024
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Monmouthshire Building Society

In branch service review

5
No improvements. Most helpful is the personal, polite and helpful approach. Reviewed on: 25th April 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

Good good good good

5
Good!!!!!!!!!!!! Reviewed on: 20th April 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 22nd April 2024
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Monmouthshire Building Society

In branch service review

5
Convenient and local, competitive rates, and excellent service from Leah. Reviewed on: 16th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly and helpful staff. Reviewed on: 16th April 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024
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Monmouthshire Building Society

Great service

5
Went into society today to transfer to a new product. Found the staff very helpful and knowledgeable. Both staff available to assist and help with the transfer.Thank You Reviewed on: 16th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 17th April 2024
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Monmouthshire Building Society

Recently I went into Monmouthshire for the first tim...

5
Recently I went into Monmouthshire for the first time and saw a lovely chap Jack who gave me all the information I needed about savings. So personable and spoke through everything so clearly! I am very thankful for his services. Reviewed on: 16th April 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jack. Response date: 16th April 2024
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Monmouthshire Building Society

Very good customer service.

5
Very good customer service. Good rates on the saving accounts and the ICA’s Reviewed on: 15th April 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th April 2024
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Monmouthshire Building Society

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