Smart Money People Logo
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.86
Based on 2,931 reviews, last reviewed 3rd Mar 2026
78% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Great service from the girls in Chepstow. Always have a smile, opening hours are good. Reviewed on: 11th August 2025

In branch service review

5
My sister in law has memory loss and suffers from anxiety we are grateful to Mandy for sorting out LPA and also lost Accounts. Reviewed on: 11th August 2025

In branch service review

5
Having a local outlet in Monmouth on the main street. Very friendly and helpful Staff (Nicky and Mandy) who sorted my new account, as I had problems with online. Reviewed on: 11th August 2025

In branch service review

5
Good personal service. Welcoming and efficient. Simple clear written presentation of service. Reviewed on: 11th August 2025

In branch service review

5
I liked the journey down here! Information and professional staff. Reviewed on: 11th August 2025

In branch service review

5
Very good rates. Pleasant and knowledgeable staff at Monmouth branch. Reviewed on: 11th August 2025

In branch service review

5
Handy location of branches, pleasant staff and nice branches. Good range of competitive products. Reviewed on: 11th August 2025

In branch service review

5
Service is always efficient. Staff are very pleasant and helpful and I have confidence in the help offered by Lisa today. Reviewed on: 11th August 2025

Brecon branch

5
We visited the Brecon branch to reinvest our savings We were seen by Ally who gave us excellent advise and talked us through and explained our options She dealt with our queries efficiently and professionally and we felt that our custom was important to her . We always find that face to face meetings about our investments suit us better than going online We have dealt with several employees including Zoe and we are always happy with the experience we get in the Brecon branch They are always very helpful respectful and nothing I too much trouble for them They are a credit to the Building society Reviewed on: 11th August 2025
Margaret E's avatar
Margaret E
Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We are pleased to hear that you have had a great experience with our Brecon branch. We’ll share your feedback with Ally and Zoe. Response date: 12th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

very satisfied customer

5
We had a few transactions to do in branch and was dealt with a young man, I think his name was S. Barton, it was a pleasure to deal with him. That said all the staff are very helpful in your Cwmbran Branch. Reviewed on: 11th August 2025
Paul Minor's avatar
Paul Minor
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with the Cwmbran branch. Response date: 12th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill