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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
32% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

4
Lesley was very helpful in sorting out my account. Reviewed on: 15th August 2025

In branch service review

5
Local to me and you have passbook. Reviewed on: 15th August 2025

In branch service review

5
Friendly and effective service provided by Andrea at Caldicot. Very satisfied. Reviewed on: 15th August 2025

In branch service review

5
We visited the Caldicot branch and Andrea took us through all the services you have to offer. We have taken out a one year fixed bond all staff very welcoming and Andrea exceptional. Reviewed on: 15th August 2025

In branch service review

5
I like personal service - Easy to open account. Locality or building society. Reviewed on: 15th August 2025

In branch service review

5
Easy to make an appointment to see someone. Reviewed on: 15th August 2025

In branch service review

4
The have very helpful, friendly staff in Caldicot. Reviewed on: 15th August 2025

In branch service review

5
It is convenient for me and everything is ok and don't need to be changed. Reviewed on: 15th August 2025

In branch service review

5
Personal service. Honest, open discussion in private. Jacki was wonderful engaging and helpful. Reviewed on: 15th August 2025

In branch service review

5
Local, Personal touch, very approachable felt confident about the service. Reviewed on: 15th August 2025

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