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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

No fuss, helpful, easy to set up and understand.

5
No fuss, helpful, easy to set up and understand. Heidi was friendly gave us her full attention. Explaining and answersing any questions we had. Reviewed on: 19th August 2025
Lindsey 's avatar
Lindsey
Reply from Monmouthshire Building Society Thank you so much for taking your time to write up such a lovely review for Heidi, we'll make sure to pass on your feedback. Response date: 19th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Always get swift and friendly welcome when I walk though the door. Staff were swift, efficient and knowledgeable. Friendly service from Karen. Better customer service than other building societies and banks in the area. Reviewed on: 16th August 2025

In branch service review

4
Customer service given to me by staff - today by Vicky. Reviewed on: 16th August 2025

In branch service review

2
The branch is local, good reception. Reviewed on: 16th August 2025

In branch service review

5
Friendly professional service. Always feel comfortable in this branch. Reviewed on: 16th August 2025

In branch service review

5
It is very local. I can pop in when I need to the staff are lovely. Very friendly and professional. Reviewed on: 16th August 2025

In branch service review

5
Friendly helpful staff, good to be able to come into Branch to actual speak to someone. Reviewed on: 16th August 2025

In branch service review

5
Professional and personal service by Vicky. Reviewed on: 16th August 2025

In branch service review

5
Very friendly helpful staff - very efficient. Reviewed on: 16th August 2025

In branch service review

4
They are like family and friends. Reviewed on: 16th August 2025

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