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Monmouthshire Building Society: Savings reviews

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4.86
Based on 2,931 reviews, last reviewed 3rd Mar 2026
78% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

when ever i deal with mus at Caerleon road, she is a...

5
when ever i deal with mus at Caerleon road, she is always super helpful, really knowledgeable and most importantly patient with my queries Reviewed on: 9th August 2025
heidi 's avatar
heidi
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Mus. Response date: 12th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Pleasant staff and easy to talk to. Reviewed on: 8th August 2025

In branch service review

5
Carey was very helpful and knowledgeable in helping me open my new savings account. Reviewed on: 8th August 2025

In branch service review

5
Easily accessible, friendly and efficient staff. Spacious branch - very welcoming. Todays experience was exceptional. Very helpful and informative was Sarah. Reviewed on: 8th August 2025

In branch service review

5
The personal service. Polite and efficient. Reviewed on: 8th August 2025

In branch service review

5
Representative Daniel was very informative, outlining all the appointments open to me. All conducted in a very positive, friendly and pleasant manner. Pleasure to business here. Reviewed on: 8th August 2025

In branch service review

4
Local, face to face which is very important, helpful staff. Reviewed on: 8th August 2025

In branch service review

5
personal contact locally at Portishead with efficient and friendly staff. Reviewed on: 8th August 2025

In branch service review

5
It's local to me in Portishead. The staff are pleasant and extremely helpful. Rates are reasonable. Reviewed on: 7th August 2025

In branch service review

5
Most helpful service by Annie in the Cardiff branch. Thank you. Reviewed on: 7th August 2025

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