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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (944 reviews)

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4.90

Based on 944 reviews, last reviewed 26th Oct 2024

36% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

Latest highest rating:

5

Savings account Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (944)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

Like the charming, efficient staff. I had a warm welcome from Zoe on my first visit, she found the savings account I needed. First class service. On my second visit Charli was amazing, she helped me transfer my money into my account and was very knowledgeable and patient. Thank you. Reviewed on: 16th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Zoe and Charli. Response date: 3rd November 2023

In branch service review

Already recommended a friend. Rate change letters - can they be produced in one letter instead of five or 6 if you have that many accounts? Staff are always very friendly with me. Lovely, friendly staff - I am in every week. Reviewed on: 19th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024

In branch service review

Easy to reach from home with a local branch. Also very helpful staff. Nothing needs improving. Reviewed on: 17th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

There is a branch in Chepstow providing personal, face-to-face service. Reviewed on: 17th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

Friendliness of the staff and products that meet my needs. Efficieny of staff in dealing with customers - all great. Reviewed on: 16th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024

In branch service review

Good service. You should change the layout in branch so the customer can see the staff more clearly though. Reviewed on: 16th September 2024

In branch service review

Friendliness of the service and knowledge of the staff is fantastic. Reviewed on: 14th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

I like that I am able to always speak to a person. Reviewed on: 14th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

The Caldicot staff are lovely and give good service. Reviewed on: 14th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024

In branch service review

Great service everytime I use Caldicot. Good products and rates. A current account would be beneficial. Reviewed on: 14th September 2024

In branch service review

Staff are very friendly and helpful at Caldicot. They go out of their way to sure you get what you need. Reviewed on: 14th September 2024

Reply from Monmouthshire Building Society Thank you for leaving us a review. Your comments will be passed on to the Caldicot branch. Response date: 25th October 2024

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Monmouthshire Building Society: Savings reviews

36% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (944)

Monmouthshire Building Society Branch Review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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