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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (944 reviews)

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4.90

Based on 944 reviews, last reviewed 26th Oct 2024

28% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

3 star

Latest highest rating:

5

Savings account Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (944)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

Personal service, full advise given regarding the accounts and rates etc. Reviewed on: 12th September 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

In branch service review

Your staff are always polite, helpful and patient. Reviewed on: 13th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th March 2024

In branch service review

Carley's customer service was brilliant. Her attention to detail is fantastic. Reviewed on: 13th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We will pass your feedback on to Carley. Response date: 27th September 2024

In branch service review

Branch in Caldicot and so easy access to my account. Staff are very helpful and good opening hours. Reviewed on: 13th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 12th March 2024

Very helpful customer representative - explained mat...

Very helpful customer representative - explained matters clearly and succinctly. Reviewed on: 12th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th February 2024

Good friendly service with the all face to face inst...

Good friendly service with the all face to face instead of trying to talk to some digital non identity Shanagh who talked us through the whole set up was great Reviewed on: 3rd February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you are happy with the service that you received in Cardiff. Your comments will be passed on to Shanagh. Response date: 5th February 2024

Monmouthshire Building Society Branch Review

We have been with this branch for many years. They are consistently professional, informative, polite, caring and approachable. The branches are always inviting, warm, comfortable and clean. Reviewed on: 31st January 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you are happy with our branches. Response date: 1st February 2024

Cardiff branch.

Went in to the Cardiff branch. Anthony was very friendly and helpful. Reviewed on: 31st January 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for our Cardiff branch. Your feedback will be passed on to Anthony. Response date: 31st January 2024

Visit on 22 January.

I visited Head Office John Frost Square on 22 January to update and sort out my accounts. As soon as I arrived your Senior Service Consultant Muss Noor greeted me. She arranged for my accounts to be updated where necessary and helped me to decide how best to sort out my accounts. She was very helpful and I am very happy with the results. Reviewed on: 30th January 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you are happy with the service that you received in our Newport City Centre branch. Your comments will be passed on to Muss. Response date: 30th January 2024

Monmouthshire Building Society Branch Review

Good, friendly customer service with Anthony at the Cardiff Queen Street branch. Reviewed on: 26th January 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that you had a good experience in our Cardiff branch. Response date: 6th February 2024

Monmouthshire Building Society Branch Review

Excellent, quick service. Very polite staff. Anthony did a superb job of sorting my query. Reviewed on: 26th January 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be passed on to Anthony. Response date: 6th February 2024

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Monmouthshire Building Society: Savings reviews

28% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (944)

Monmouthshire Building Society Branch Review

In branch service review

In branch service review

In branch service review

Very helpful customer representative - explained mat...

Good friendly service with the all face to face inst...

Monmouthshire Building Society Branch Review

Cardiff branch.

Visit on 22 January.

Monmouthshire Building Society Branch Review

Monmouthshire Building Society Branch Review

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