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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,052 reviews, last reviewed 21st Nov 2024
31% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service at the Cwmbran Branch Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was with... Read more Reviewed on: 21st November 2024
Jack's avatar
Jack

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1052)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Lovely that Caldicot offered me a review on my savings and I'm getting more interest and opened another account. Face-to-face service is best. Reviewed on: 24th October 2024

In branch service review

5
Friendly staff at Caldicot. Please do travel insurance. Reviewed on: 14th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
I like engaging with the Caldicot staff, the personal touch is lovely as I don't like internet banking. Reviewed on: 14th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

5
The staff are always most welcoming and helpful. Reviewed on: 14th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

5
Branch is Caldicot, local and very helpful. Reviewed on: 14th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Excellent service from all staff members. Convenient high street location. A second chair in the entrance would be good as a lot of clients are of a certain age. Reviewed on: 14th October 2024
Reply from Monmouthshire Building Society hank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

5
What I like about the Monmouthshire is the staff, how friendly they are, always helpful. Nothing is too much trouble and you always get to speak to someone face-to-face, not just some machine. Reviewed on: 14th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
The staff are always helpful and eager to assist. Reviewed on: 12th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Best savings rates and friendly staff. Local to my home area. Nothing is ever too much trouble. Reviewed on: 12th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Risca branch always provides good service from the staff, Joanne and Louise excellent. Reviewed on: 12th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Joanne and Louise. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly and efficient staff. Joanne and Morgan have give us very clear and understandable advice which makes our visits less stressful. Reviewed on: 12th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Joanne and Morgan. Response date: 14th November 2024
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Monmouthshire Building Society

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