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Review of the Monmouthshire Building Society, Savings:

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Excellent Customer Service at the Cwmbran Branch

Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was withdrawing money from my savings accounts and Eleri talked me through a new process they are trialling for withdrawals, which I thought was fantastic and much more efficient than previous. Monmouthshire staff, like Eleri, are always very positive and you leave the branch with a smile and that happy, positive inner feeling. Thank you and see you again soon x Reviewed on: 21st November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Eleri. Response date: 21st November 2024

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