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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,261 reviews, last reviewed 21st Jan 2025
47% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
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0%
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0%
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0%

Latest highest rating:

5

Fantastic customer service I recieved fantastic customer service from Vicky and Angela at the Cardiff Branch. Both were extremely helpful and very knowledgeable about the differ... Read more Reviewed on: 21st January 2025
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Rebecca H

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1261)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Very friendly atmosphere, unfortunatley I had to cancel my account but they could not have been more helpful. Reviewed on: 8th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are sorry to hear that you had to cancel your account. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
Excellent customer service from real humans! Local office for in-person contact. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The service was excellent, hosted by Vicky in Cwmbran. I prefer the passbook to a transaction card. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
Very friendly staff. Very helpful. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
It cannot be improved - it's excellent. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Efficient, easy to get an appointment, on time, friendly and helpful. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Bricks and morter. Booklets. Vicky in Cwmbran was very helpful, friendly and knowledgeable. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Jackie was extremely helpful and knowledgeable today. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Jackie. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendliness and helpful staff rather than doing it all online. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff - helpful - knowledgeable. Given time to ponder over choices of accounts. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly service. Clear and concise explanations. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

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