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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,261 reviews, last reviewed 21st Jan 2025
43% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Fantastic customer service I recieved fantastic customer service from Vicky and Angela at the Cardiff Branch. Both were extremely helpful and very knowledgeable about the differ... Read more Reviewed on: 21st January 2025
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Rebecca H

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1261)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
A spacious and welcoming office. I hadn't realised I should have made an appointment but Karen made me at home and dealt with opening my bond efficiently and promptly. Reviewed on: 16th February 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th March 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful, excellent service. Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

Very helpful and well informed advisers, this societ...

5
Very helpful and well informed advisers, this society offers very competitive rates with local branches within their area of operation Reviewed on: 6th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 6th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff and always very helpful. Reviewed on: 4th December 2024
Reply from Monmouthshire Building Society Thank you for your positive feedback. Response date: 9th January 2025
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Monmouthshire Building Society

In branch service review

5
Really helpful, approachable staff. Reviewed on: 4th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Chepstow staff are friendly, always, and very efficient. I have been using the Monmouthshire for over 40 years. I like the face-to-face service and feel you look after the older people. Reviewed on: 4th December 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience at the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The team in Chepstow are lovely. Reviewed on: 4th December 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience at the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
Local and face-to-face appointments. Reviewed on: 4th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
An informative and friendly service. Convenient to be able to speak to an actual person to ask questions and clarify my understanding. Reviewed on: 4th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 6th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, professional, convenient, and Sarah is always a pleasure to deal with. Reviewed on: 3rd December 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Sarah. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, efficient and helpful staff. Reviewed on: 3rd December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society