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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,052 reviews, last reviewed 21st Nov 2024
31% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service at the Cwmbran Branch Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was with... Read more Reviewed on: 21st November 2024
Jack's avatar
Jack

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1052)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Lovely that Caldicot offered me a review on my savings and I'm getting more interest and opened another account. Face-to-face service is best. Reviewed on: 24th October 2024

In branch service review

5
No fixed rate time deposit provided. Reviewed on: 11th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
We love to have high street services so that we can communicate easily for our needs. Reviewed on: 11th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Delighted the shop is on the high street - it is a calm, confident approach by your staff and Sarah was a joy to deal with. Reviewed on: 10th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Sarah. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, professional and knowledgeable staff. I was seen by Sarah in Portishead and the customer service was excellent. Reviewed on: 9th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Sarah. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

4
The staff in Monmouthshire are so helpful, Sarah served me and helped me understand my savings accounts. Reviewed on: 9th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Sarah. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

5
It would be nice if you offered a student account. Reviewed on: 9th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

4
Friendly and patient staff. Reasonably good interest rates. Reviewed on: 8th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful staff with clear and concise information. Reviewed on: 8th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Easy to discuss and change accounts. Knowledgeable staff who are always polite and friendly. Reviewed on: 8th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Nothing needs improving - nice and easy appointment, customer care is very good, good information provided by Jackie. Reviewed on: 8th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jacquie. Response date: 14th November 2024
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Monmouthshire Building Society

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