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Monzo: Current Account reviews

4.92
Based on 14,852 reviews, last reviewed 15th Jan 2025
67% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
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1%

Latest highest rating:

5

Monzo has a good apps and services Monzo has a good apps and services Reviewed on: 15th January 2025
Nathaniel P's avatar
Nathaniel P

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14852)

Review of the Monzo, Current Account:

As someone who is Bipolar they've consistently offer...

5
As someone who is Bipolar they've consistently offered excellent service by implementing extra agreed safeguards to safeguard me from those who may try to take advantage Reviewed on: 13th January 2025

I wasn't sure about Monzo at all but when I spoke to...

5
I wasn't sure about Monzo at all but when I spoke to one of the representatives they talked me through the whole process and I am so glad I now have a Monzo account. Reviewed on: 17th April 2024

Innovative, helpful, flexible and socially responsible

5
Monzo was the bank of choice when I came to UK. I had a job, was living in an Airbnb but no bank would have me without a fixed abode. No landlord would have me without payslips. My job could not pay me without a bank account. It was a catch 22 until I heard about Monzo. 5+ years later I have a great career, stable finances and I'm settled in the country, all thanks to Monzon's help and flexibility. Oh and they care about social impact too, which I know because I was part of a panel of theirs to brainstorm together on how to help customers in domestic abuse situations. All the staff are extremely passionate about what they do Reviewed on: 17th April 2024

Probably the best banking app i've used.

5
Probably the best banking app i've used. Clear as to where everything is. Nice and easy to set up and verify. The pots are a great idea, as is the ability to split bills. Reviewed on: 17th April 2024

4 years of ok with a bank

5
I am using monzo for the last 4 years and I love the fact that I can handle my money my self. With the pots, i am able to forecast and anticipate. I have subscribed a month ago to the credit card and it is super easy to use amd to follow up. Reviewed on: 17th April 2024

Monzo has become an essential part of my life

5
I've been a Monzo customer for 5 years now and it has become an essential part of my life. From sorting my salary into pots, to the Flex credit card, to checking my credit score and even investing, it offers everything I want from a bank. I recommend it to everyone I know, both for how easy it is to use and also how more people I know being on it enhances my experience through being able to split purchases or meals out easily. Whenever I've had a problem with my account I've been able to use their in-app support chat to resolve it very quickly and their software updates only continue to make the experience better. Reviewed on: 17th April 2024

Booming bank

5
Been with them from the get go and love it Reviewed on: 17th April 2024

Monzo is convenient

5
Monzo is not a complex banking facility it is convenient and easy to use. I usually send money internationally and it arrives quick to the international accounts. I have referred a friend to it before and she loves it just as much Reviewed on: 16th April 2024

Great features, awesome experience.

5
Great features, awesome experience. The app is awesome, and makes other banks feel really old in comparison. Reviewed on: 16th April 2024

Monzo make it easy to bank with them.

5
Monzo make it easy to bank with them. The app is clear and easy to use. I also love the way they communicate with their customers. Reviewed on: 16th April 2024

I really enjoy monzo.

5
I really enjoy monzo. It’s app is very user friendly Reviewed on: 16th April 2024

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