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Monzo: Current Account reviews

4.92
Based on 14,852 reviews, last reviewed 15th Jan 2025
67% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
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Latest highest rating:

5

Monzo has a good apps and services Monzo has a good apps and services Reviewed on: 15th January 2025
Nathaniel P's avatar
Nathaniel P

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (14852)

Quick and Sleak

5
Signed up to see what all the hype was about, my card was expected to be delivered today, I received it on Saturday so delivery was fast and efficient. It was really simple to set up, all it took was entering the card details and the pin was text. The app is minimal and easy to use, i was shocked at how fast it picked up payments. I bought some drinks at the bar, the app had notified me of the charges before i even got back to my seats. Very Fast. It logs the retailer, the location of the transaction and correctly categorises the transaction. You can add notes and the receipt to the transaction so you can keep track of what was purchased. Reviewed on: 4th April 2016

Interesting concept

4
Downloaded the app when I got access to the Mondo beta. Had lots of trouble signing up, it rejected my email about several times before I actually managed to progress, then it just dumps you at a "wait in the queue" screen which isn't exactly the sleekest sign-up. Once I did get to the front of the queue, my card came quickly, and despite having to load it with £100 which seems like a lot - the card is actually almost "fun" to use - like the notifications, and the "you've spent £XX today" features. Wait with baited breath to see where they go with their current account... Reviewed on: 23rd March 2016

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