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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14927 reviews)

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4.92

Based on 14,927 reviews, last reviewed 7th Feb 2025

467% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Easy, safe, efficient Everything about banking with Monzo is straightforward, well thought out, and the design and interface is very visually pleasing. Reviewed on: 7th February 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (14927)

Fantastic

I could never go to another bank after using Monzo, they do everything I need in a fresh new way, they're simply incredible. Reviewed on: 17th January 2018

Great

Very pleased with Monzo, went from a cash card to a current accounts, their app is easy to use and their customer services are always helpful Reviewed on: 17th January 2018

amazing

Been amazing following Monzo through their beta period, and now using a great current account. Looking forward very much to the future with Monzo. Reviewed on: 17th January 2018

Awesome!

All I want from a forward thinking, honest and transparent bank for the future. Reviewed on: 17th January 2018

How a bank should be

I've been using the current account for over 4 months now and not only is it great, but it keeps getting better - I actually look forward to the (pretty regular) updates. Reviewed on: 17th January 2018

Good, but a way to go. Ghastly card!

A good start, with much to recommend. Well designed app and responsive to customer requests. My only concern is whilst this bank tries so hard to be ‘cool’ it can sometimes forget in is whacky posts that money is a serious business and frivolity is not always appropriate or appreciated. Starling, for example, gets this balance right. I also detest the colour of the card which is embarrassing to use! Good start though. Reviewed on: 17th January 2018

The best bank I've ever used!

Great usability, rapid development and brilliant customer service. I love their transparency, especially on technology they're using and around any issues they experience The feature set they have is limited but they've been a bank less than a year so far. I'm excited to see what the future brings! Reviewed on: 17th January 2018

The future is here

What a great little account and product! Reviewed on: 17th January 2018

The banking future we all need

A refreshing customer-focussed approach to personal banking Reviewed on: 17th January 2018

New but awesome

Since moving to the current account Monzo has become my main account. Signup was effortless. The interface is smooth and has (almost) all the features I want. Yes it still has a lot of growth ahead but being built on new tech means legacy stuff is not an issue as with older banks and so I feel far safer putting my money in Monzo than any other bank in the world. And it will only get better because they listen to customer suggestions and then act on them. Reviewed on: 17th January 2018

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